Tell us about your care needs and we'll confirm their availability and help arrange an introduction.
Xiaomeng is a well-mannered, articulate, and conscientious individual with over two decades of professional experience in customer-facing and administrative roles. She brings strong communication skills across English, Finnish, and Chinese, combined with excellent organisational abilities and a reliable, responsible work ethic. Xiaomeng is a motivated team player who thrives both independently and collaboratively, making her a dependable and caring presence in any environment.
Traditional Medical Clinic (London)
Front Desk Manager·Aug 2012 – Oct 2024
Xiaomeng managed the front desk of a traditional medical clinic in London, greeting visitors and directing them to the appropriate person or department, managing sign-ins, and issuing security passes. She handled enquiries in person, by phone, and online, as well as managing appointments and dealing with incoming and outgoing post and deliveries.
International Hotel (Housekeeping Department)
Customer Service·Jul 2001 – Aug 2012
Xiaomeng provided customer service within the housekeeping department of an international hotel, responding to customer enquiries via phone, email, webchat, social media, and in person. She handled quotations, product availability checks, sales transactions, complaint resolution, and the accurate recording of customer information on internal systems.
Studies in China and Finland
Degree not specified
No additional qualifications provided
Yes — once you've spoken with our team, we'll arrange an introduction with carers who are a good fit. This gives you the chance to ask questions and make sure it feels right before moving forward.
Simply give us a call and tell us a bit about your needs. We'll confirm availability, suggest the best carers (including XIAOMENG if suitable), and guide you through the next steps.
Availability can change quickly. When you speak to us, we'll check XIAOMENG's current availability and recommend similar carers if needed, so you're not limited to just one option.