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Hanan is an experienced Health Care Assistant and Community Support Worker with a strong background in night care, personal care, companionship, and mobility support across community and care settings. She is committed to person-centred, trauma-informed care that promotes dignity, comfort, and wellbeing for clients. Bilingual and culturally sensitive, she brings extensive experience working with elderly individuals, vulnerable adults, and BME communities, alongside a solid foundation in therapeutic counselling and mental health support.
We Care Agency
Health Care Assistant – Night Care·Mar 2026 – Present
Hanan provides overnight companionship and support to ensure client comfort and wellbeing during night hours. She assists clients with personal care, daily living activities, and safe mobility around the home. She also maintains a clean, safe, and comfortable environment for all clients in her care.
The Clement James Centre
Employment Support Worker·May 2025 – Present
Hanan supports clients in finding and maintaining suitable employment by assisting with CV writing, job applications, and interview preparation. She liaises with employers to identify vacancies and facilitate client placements, while monitoring client progress and providing ongoing workplace guidance and support.
Midaye Somali Development Network
Senior Project Officer & Bilingual Counsellor·Apr 2020 – Dec 2025
Hanan created safe spaces for women to explore mental health, emotions, and lived experiences, while facilitating weekly peer support groups focused on parenting, women's health, and family wellbeing. She co-produced and co-facilitated psychoeducation workshops on parental and young people's mental health, and co-facilitated trauma-informed workshops in partnership with Grenfell Wellbeing Service using Compassion-Focused models. She also empowered community members and built trusted relationships with local BME communities to reduce stigma and promote social inclusion.
CareFirst Recruitment Ltd
Passenger Assistant·Aug 2023 – Sep 2025
Hanan escorted service users safely on and off vehicles, including use of tail-lifts and handling of wheelchairs and mobility aids, providing door-to-door support between their homes and destinations. She ensured the physical, emotional, and social wellbeing of passengers during journeys, engaging in supportive social contact. She liaised with care officers, teaching staff, and supervisors regarding passenger needs and followed all Health & Safety and Dignity at Work policies.
Institution not specified
Level 4 Diploma·2019 – 2021
Institution not specified
Level 3·2017 – 2018
Institution not specified
Level 3 Certificate·2017 – 2018
Institution not specified
Level 2·2016 – 2017
Institution not specified
Level 2 Certificate·2016 – 2017
Safeguarding Training (2025)
Working with Families: Systemic Therapy Approach – CNWL, NHS (Sept–Oct 2024)
Compassion-Focused Therapy (Introduction) – GHWS, NHS (May 2023)
Professional Tree of Life Training – GHWS, NHS (Jun 2023)
Mental Health First Aid (Adult) – MHFA (Feb 2017)
Mental Health First Aid (Youth) – MHFA (Nov 2016)
Midaye Somali Development Network
Community Support Worker·Apr 2014 – 2020
Hanan advocated for service users to help them access education, health, housing, and social care services, collaborating effectively with multi-agency professionals to deliver integrated and holistic support. She built strong, trusting relationships with community members, families, and partner organisations to ensure projects met community needs and outcomes. She also facilitated community programmes and groups that promoted resilience, social connection, and positive wellbeing.
Working with Families – Systemic Therapy Approach, CNWL NHS (Sept–Oct 2024)
Compassion-Focused Therapy (Introduction), GHWS NHS (May 2023)
Professional Tree of Life Training, GHWS NHS (Jun 2023)