Tell us about your care needs and we'll confirm their availability and help arrange an introduction.
Urszula is a dedicated and versatile care professional with experience spanning personal care, housekeeping, and childcare roles, complemented by a strong academic background including a Master's degree in Literature. She is bilingual in English and Polish, bringing excellent communication skills and a warm, compassionate approach to her work. Her broad range of experience across hospitality, care, and administrative roles makes her a reliable and adaptable carer.
THG Fluently
Freelance Interpreter (Polish-English)·Jul 2026 – Present
Urszula works as a freelance Polish-English interpreter for THG Fluently, providing language support across a range of contexts. This ongoing role draws on her native Polish and fluent English language skills to facilitate clear communication.
Mango Spice Communications
Freelance Interpreter (Polish-English)·Jul 2026 – Present
Urszula provides freelance Polish-English interpretation services for Mango Spice Communications on an ongoing basis. This role requires strong bilingual communication skills and the ability to work flexibly across different assignments.
Linguagm Linguistic Services
Freelance Interpreter (Polish-English)·May 2026 – Present
Working as a freelance interpreter for Linguagm Linguistic Services, Urszula delivers Polish-English language interpretation services. This ongoing role utilises her strong bilingual capabilities in a professional linguistic services environment.
Hilton Metropole
Casual Luggage Porter·May 2026 – Present
Urszula works as a casual luggage porter at the Hilton Metropole, providing assistance to hotel guests with their luggage and ensuring a smooth and welcoming arrival and departure experience. This role requires physical fitness, strong customer service skills, and a professional demeanour.
Admin (Remote Work)
Administrator·Sep 2022 – Jun 2026
Urszula undertook remote administrative work over an extended period, managing tasks such as data entry, correspondence, and document handling. This role demonstrated her organisational ability and proficiency with standard office software including Microsoft Word.
University of Warsaw
University Study·2010 – 2012
University in Bialystok
Master's Degree·2004 – 2009
Microsoft Word proficiency
Touch typing
Internship at Radio Bialystok (2008)
Internship at TV Bialystok (2008)
Yes — once you've spoken with our team, we'll arrange an introduction with carers who are a good fit. This gives you the chance to ask questions and make sure it feels right before moving forward.
Simply give us a call and tell us a bit about your needs. We'll confirm availability, suggest the best carers (including Urszula if suitable), and guide you through the next steps.
Availability can change quickly. When you speak to us, we'll check Urszula's current availability and recommend similar carers if needed, so you're not limited to just one option.
Laboratory/Warehouse
Production Operative·Nov 2025 – Mar 2026
Urszula worked as a production operative in a laboratory and warehouse setting, carrying out operational tasks in a fast-paced environment. This role required attention to detail, adherence to health and safety procedures, and consistent productivity.
Nobu Restaurant in London
Cloakroom Attendant / Hostess / Host·Oct 2021 – Aug 2022
At Nobu Restaurant in London, Urszula worked in a combined cloakroom attendant and front-of-house hosting role, welcoming guests and ensuring a high standard of customer service. This position required excellent interpersonal skills and the ability to maintain a professional, friendly manner in a prestigious dining environment.
Folie Restaurant in London
Commis Waitress·Nov 2019 – Aug 2020
Urszula worked as a commis waitress at Folie Restaurant in London, supporting the front-of-house team with table service and guest assistance. This role required teamwork, attention to detail, and a high standard of customer care.
Din Tai Fung in London
Food Runner·Mar 2019 – Jun 2019
Urszula worked as a food runner at Din Tai Fung in London, ensuring the timely and accurate delivery of dishes from the kitchen to customers. This role required efficiency, good communication with kitchen and service staff, and a customer-focused approach.
Turkish Kebab Restaurant in London
Waitress·Nov 2018 – Nov 2018
Urszula worked as a waitress at a Turkish Kebab Restaurant in London, taking orders and providing attentive table service to customers. This role required strong communication skills and the ability to work effectively in a busy restaurant environment.
Locanda Locatelli in London
Commis Waitress·May 2018 – Aug 2018
At Locanda Locatelli, a prestigious London restaurant, Urszula worked as a commis waitress supporting the front-of-house team with service and guest care. The role required a professional presentation and excellent attention to detail in a fine dining setting.
Lea Bridge East - Hostel
Housekeeper / Receptionist·Jan 2017 – May 2018
Urszula worked as both housekeeper and receptionist at Lea Bridge East hostel, managing guest check-ins and front desk duties alongside maintaining cleanliness and order throughout the premises. This dual role required strong organisational skills, attention to detail, and the ability to interact professionally with a diverse range of guests.
Ottolenghi Restaurant in London
Kitchen Porter·Oct 2016 – Jan 2017
Urszula worked as a kitchen porter at Ottolenghi Restaurant in London, supporting the kitchen team by maintaining cleanliness and assisting with preparation tasks. This role required physical stamina, efficiency, and the ability to work well under pressure in a high-volume kitchen.
Shanklin Hotel in Blackpool
Cleaner / Room Attendant / Receptionist·Jul 2016 – Aug 2016
At Shanklin Hotel in Blackpool, Urszula undertook a varied role encompassing cleaning, room attending, and reception duties. This position required versatility, strong customer service skills, and a high standard of cleanliness and presentation.
Manchester ADP
Script Appraiser (Voluntary Work)·Apr 2016 – Jun 2016
Urszula volunteered as a script appraiser at Manchester ADP, reading and evaluating scripts as part of her voluntary contribution. This role drew on her strong literary background and analytical skills developed through her academic studies.
Warehouse employment in Manchester (various agencies)
Warehouse Operative·Oct 2013 – Apr 2015
Urszula worked as a warehouse operative through multiple recruitment agencies in Manchester, including Vital People Limited, AM2PM Recruitment Solutions, Time Recruitment, Varley Business Centre, XPOSE Limited, Assist Recruitment, Foresight Recruitment, and Ideal-Recruit. This period of work involved picking, packing, and general warehouse duties, requiring reliability, physical stamina, and adaptability across different work environments.
Outworking - Temporary Employment Agency
Temporary Worker·May 2013 – Sep 2013
Urszula undertook temporary work placements through Outworking, a temporary employment agency, carrying out various assignments as directed. This role demonstrated her flexibility and willingness to take on diverse work tasks.
Civil Law Court in Warsaw
Court Recorder·Apr 2012 – Jul 2012
At the Civil Law Court in Warsaw, Urszula worked as a court recorder, accurately transcribing and documenting legal proceedings. This position demanded precision, confidentiality, and a high standard of written communication.
Drama Lab Theatre in Warsaw
Transcripts / Proofreader·Nov 2009 – Feb 2012
Urszula worked at Drama Lab Theatre in Warsaw, producing transcripts and proofreading materials for the theatre. This role drew on her strong literary and linguistic abilities developed through her university studies.
Pizza Hut in Warsaw
Kitchen Worker·Jun 2010 – Aug 2010
Urszula worked as a kitchen worker at Pizza Hut in Warsaw, assisting with food preparation and maintaining kitchen cleanliness. This role required teamwork, efficiency, and adherence to food hygiene standards.
Community Centre
Instructor – Drama and Acting Classes·May 2008 – Sep 2009
Urszula worked as an instructor at a community centre, delivering drama and acting classes to teenagers. This role required strong communication, creativity, and the ability to engage and inspire young people through the performing arts.
Private client
Care Assistant·Jul 2008 – May 2009
Urszula worked as a care assistant for a private client, providing personal care and support to those in need. This role required compassion, patience, and a commitment to maintaining the dignity and wellbeing of those in her care.
Private client
Babysitter·Jan 2008 – Jun 2008
Urszula provided babysitting services for a private client, ensuring the safety, wellbeing, and entertainment of children in a home setting. This role required reliability, a caring nature, and the ability to manage children responsibly.
Private client
Cleaner·Jun 2007 – Sep 2007
Urszula provided domestic cleaning services for a private household, maintaining cleanliness and order throughout the home. This role required reliability, attention to detail, and a professional approach to household tasks.
Gallery/Museum in Bialystok
Front of House·Mar 2007 – Jun 2007
Urszula worked in a front-of-house capacity at a gallery and museum in Bialystok, welcoming visitors and providing information about exhibits. This role required excellent interpersonal skills and a passion for arts and culture.
Private client
Care Assistant·Mar 2004 – Feb 2006
Urszula worked as a care assistant for a private client, delivering personal care and support to individuals in need of assistance. This role required empathy, patience, and a dedicated commitment to the health and wellbeing of those she supported.
Advertising Agency in Warsaw
Agency Worker·Apr 2005 – Jun 2005
Urszula worked at an advertising agency in Warsaw, contributing to agency operations. This role provided experience in a professional office and creative environment.
Market in Warsaw - Bakery
Seller·May 2005 – May 2005
Urszula worked as a seller at a bakery stall at a market in Warsaw, serving customers and handling sales transactions. This role required good customer service skills and the ability to work efficiently in a busy market environment.
Civil Law Court in Pruszkow
Court Recorder·—
Urszula worked as a court recorder at the Civil Law Court in Pruszkow, responsible for accurately documenting court proceedings. This role required strong attention to detail, excellent written language skills, and the ability to work efficiently in a formal legal environment.