Tell us about your care needs and we'll confirm their availability and help arrange an introduction.
Sharon is a highly experienced support and community worker with over seven years of professional experience across mental health services, youth and community work, SEND support, and employment guidance. She brings a compassionate, person-centred approach to her work, with a strong track record of empowering vulnerable individuals — including those with mental health challenges, autistic young people, and looked-after children — to overcome barriers and achieve positive outcomes. Sharon holds a range of qualifications in child counselling, psychology, mental health first aid, safeguarding, and information, advice and guidance, making her a well-rounded and deeply committed professional.
NHS West London Trust
IPS Employment Specialist·Oct 2025 – Present
Sharon works as an embedded member of a multi-disciplinary clinical team, providing tailored, individualised employment support to clients facing mental health challenges. She builds trusting one-on-one relationships with clients to understand their skills, aspirations, and barriers, while assisting with job searching, CV writing, applications, and interview preparation. She also engages with local employers to negotiate workplace adjustments, develop return-to-work strategies, and promote employment as a key component of the mental health recovery process.
London Borough of Islington
Employment Youth Hub Advisor·Apr 2024 – Apr 2025
Sharon managed the daily operations of the Youth Employment Hub, ensuring a welcoming environment and compliance with health and safety regulations, while maintaining accurate caseloads on the Hanlon database. She coordinated workshops and employment events, delivered employability skills sessions, and provided one-to-one guidance for young residents aged 18–25. Through a personalised career pathway plan, she supported young people in exploring apprenticeships, training routes, and education, employment, and training (EET) outcomes.
Maze8 Solution – London Borough of Islington
Post-16 Tracker – Progress Team·Oct 2023 – Mar 2024
Sharon engaged with young people using various communication methods to establish their EET status and identify those in need of support, maintaining accurate caseload records on the IYSS database. She communicated and built relationships with schools, colleges, training providers, social work teams, youth justice, and SEND services to improve accessibility and outcomes for young people. She also provided impartial one-to-one information, advice, and guidance to 16–18 year olds, working in accordance with data protection legislation.
Temp 37
Support Worker (Temp)·
Mental Health First Aid England
Certificate of Higher Education·2025 – 2025
Britannia Education Group
NVQ Diploma (Level 4)·2024 – Present
NCFE
NCFE CACHE Diploma (Level 2)·2021 – 2021
University of Liverpool
Course/Qualification·2017 – 2017
Brookfield College, Uxbridge
Cache OCF Level 2·2015 – 2016
Brookfield College, Uxbridge
Cache OCF Level 1·2014 – 2015
Uxbridge Technical College
Diploma·2008 – 2008
Uxbridge Technical College
BTEC·1985 – 1986
Yes — once you've spoken with our team, we'll arrange an introduction with carers who are a good fit. This gives you the chance to ask questions and make sure it feels right before moving forward.
Simply give us a call and tell us a bit about your needs. We'll confirm availability, suggest the best carers (including Sharon if suitable), and guide you through the next steps.
Availability can change quickly. When you speak to us, we'll check Sharon's current availability and recommend similar carers if needed, so you're not limited to just one option.
Sharon engaged with families and clients to provide resources and daily support, teaching life skills for independent living and assisting with household tasks including meal preparation and grocery shopping. She planned and evaluated risk assessments when accompanying young or elderly individuals on day trips, and responded effectively to issues by collaborating with stakeholders to find cost-effective solutions. She also supported families when young people were identified as requiring further evaluation.
Bolder Academy Secondary School
Exclusion Manager·Feb 2023 – Jul 2023
Sharon coordinated and supervised internal exclusions, managing associated administration and maintaining appropriate standards of behaviour in accordance with school policies. She conducted interviews with students to ensure they understood procedures and the reasons for sanctions, and developed restorative practices to modify and improve behaviour. She maintained accurate records on the SIMS school information management system and developed programmes of work for students to complete during internal exclusion.
London Borough of Hillingdon
Lead Youth and Community Worker·Aug 2021 – May 2022
Sharon welcomed young people into the youth centre, delivered drop-in sessions, and planned and delivered projects and activities tailored to the needs of all young people, including those with SEN who use specialist equipment. She ensured child protection procedures and safeguarding standards were upheld at all times, and developed strong community relationships with local schools. She also kept registers, wrote evaluation reports, and reviewed team members' performance and development objectives.
London Borough of Hillingdon
Post 16 Tracking (Secondment) & Children Missing Education·Aug 2020 – Aug 2021
Sharon delivered statutory services for Children Missing in Education, maintaining accurate caseload records on local authority database systems and communicating with schools, social work teams, youth justice, healthcare, and SEND services to establish the EET status of young people. She provided education guidance for 16–18 year old asylum seekers, planned and delivered online events with training providers for NEET young people, and advised parents on their responsibilities regarding children's education. She monitored timelines for legal action and responded to referrals from schools and other local authority departments.
London Borough of Hillingdon
Lead Youth and Community Worker·Sep 2019 – Jul 2020
Sharon planned and delivered projects and activities to meet the needs of all young people, adapting programmes for those with SEND who use specialist equipment, and delivered targeted support and interventions. She ensured safeguarding and child protection procedures were followed, and built strong community relationships with local schools. She also kept registers, wrote evaluation reports, inputted data into the management information system, and reviewed team members' performance and development objectives.
London Borough of Hillingdon
Youth and Community Worker·Jan 2018 – Sep 2019
Sharon welcomed young people and supported their engagement in activities, delivering drop-in sessions and ensuring safeguarding and child protection procedures were maintained. She planned and delivered projects adapted for SEN young people, built strong community relationships with local schools, and maintained registers and evaluation reports. She also reviewed team progression, onboarded new team members, ensured completion of compulsory courses, and managed staff rotas for payroll.
Cowley St. Laurence Primary School
Volunteer·Apr 2015 – Apr 2016
Sharon undertook voluntary work at a primary school in Middlesex. No further details of specific responsibilities are provided in the CV.
Courage Limited
Sales and Customer Service Manager·Apr 1998 – Aug 2001
Sharon was responsible for closing qualified sales enquiries and orders, following up on leads to grow new business, and managing customer accounts within allocated areas. She monitored small to medium-sized businesses, promoted product deals, handled customer complaints, and liaised with courier and logistics teams to resolve order issues. She also ensured staff training and coaching were kept up to date and consistently met daily, weekly, and monthly sales targets.
Designated Safeguarding Lead Level 3
Safeguarding Children Course
Safeguarding in the Further Education (FE) and Training Sector
Level 3 Child Counselling (Distinction)
First Aid at Work Level 3
Basic First Aid Course
Advanced Online First Aid Course
Mental Health First Aid (England)
Mental Health Awareness
Autism Certificate
Time Management
Training and Developing Teams
Microsoft Office
Desktop Publishing
ACAS Codes of Practice
Advancing Equality in Further Education
Bullying and Harassment
Conflict Resolution
Disability Discrimination and Reasonable Adjustment
Drug and Alcohol Awareness
Managing People
Managing Absence
Performance Management
Personal Safety at Work
Prevent Awareness
Recruitment and Induction
Social Housing Management
Sexual Health Awareness
Health and Safety at Work
Helping Customers with Disabilities
Fire Awareness
Agile Working
County Lines
EpiPen Training
Self-Harm Awareness
Employee Wellbeing
Discipline & Grievance
Flexible Working
Fraud & Corruption
General Data Protection Regulations (GDPR)
Domestic Abuse Awareness
CACHE Level 2 IAG
FGM Awareness
Wellbeing Awareness
Fire Warden Training
Equality and Diversity