Tell us about your care needs and we'll confirm their availability and help arrange an introduction.
Samuel is an adaptable and organised professional with a broad background spanning operations management, administration, logistics, and customer service. With experience across fast-paced environments and a strong track record of improving processes and delivering results, he brings reliability, professionalism, and a proactive approach to every role. Samuel is also actively engaged in his community through volunteering, demonstrating a genuine commitment to supporting others.
Klayd Clothing / Shopify
Manager of Operations·Jun 2025 – Present
Samuel oversees day-to-day operations across orders, stock, fulfilment, logistics and customer requirements, managing activity through Shopify and coordinating with suppliers, delivery partners and other stakeholders. He monitors processes, resolves issues and identifies opportunities to improve efficiency and customer experience. Accurate operational records are maintained while managing competing priorities in a fast-paced e-commerce environment.
KRD Catering
Administrator·Jan 2025 – Jun 2025
In this administrative role, Samuel managed payroll administration, employee records, HR support and staff queries, as well as coordinating scheduling, correspondence, document management, orders, stock and deliveries. He handled customer enquiries and supported quality control and process improvements across the business.
Hived
Delivery Associate·Apr 2024 – Jan 2025
Working as a freelance Delivery Associate, Samuel completed deliveries with a 98% on-time delivery rate while providing professional customer service. He demonstrated reliability and strong problem-solving skills by adapting effectively to changing routes and schedules.
FTGUP LTD
Assistant·Jan 2023 – Apr 2024
Samuel supported the development of a start-up restaurant/lounge concept through market research and business planning. He contributed to financial projections, marketing strategy and plans designed to attract investors and partners.
Farmco
Personal Service Assistant·Jan 2023 – Dec 2023
Samuel supported the CEO with scheduling, correspondence, financial administration and day-to-day organisation. He managed invoices, records and customer enquiries while handling confidential information professionally.
Haberdashers' Knights Academy
A-Levels·2017 – 2019
St Paul's Academy
GCSEs·2012 – 2017
No additional qualifications provided
Yes — once you've spoken with our team, we'll arrange an introduction with carers who are a good fit. This gives you the chance to ask questions and make sure it feels right before moving forward.
Simply give us a call and tell us a bit about your needs. We'll confirm availability, suggest the best carers (including Samuel if suitable), and guide you through the next steps.
Availability can change quickly. When you speak to us, we'll check Samuel's current availability and recommend similar carers if needed, so you're not limited to just one option.
Lidl
Customer Assistant·Aug 2021 – Dec 2022
Samuel provided customer service and supported stock management, contributing to a 10% improvement in inventory accuracy. He maintained store standards and worked effectively within a busy team environment.
Various Hotels — West Midlands & London
Hotel Assistant / Receptionist·Oct 2020 – Aug 2022
Working across various hotel properties in West Midlands and London, Samuel managed deliveries, correspondence and key issuance while maintaining accurate records and supporting guest requirements.
Amazon Warehouse
Warehouse Operative·Apr 2021 – Jul 2021
Samuel picked and packed orders across ambient and chilled areas while consistently meeting daily targets. He contributed to a 15% increase in order fulfilment speed and adhered to all safety procedures throughout.
SITEL
Contact Tracer·Oct 2020 – Mar 2021
Samuel provided clear guidance to residents, answered their concerns and maintained strict confidentiality when handling sensitive information in a public health contact tracing capacity.
Ocado Warehouse
Warehouse Operative·Jun 2020 – Sep 2020
Samuel picked and packed orders to strict deadlines and contributed to a 12% reduction in order errors, demonstrating attention to detail and efficiency in a fast-paced warehouse environment.