Tell us about your care needs and we'll confirm their availability and help arrange an introduction.
Regina is a highly experienced and emotionally intelligent professional with a broad background spanning residential social work, family assessment, student support, and teaching assistance across a range of settings including SEN schools and mainstream education. Her exceptional empathy, multilingual abilities (English, Danish, German, and Swedish), and deep passion for social issues make her a warm, capable, and trustworthy presence in any care or support environment. With decades of experience working with vulnerable young people, families, and individuals with learning disabilities, Regina brings both professional rigour and genuine compassion to everything she does.
TEN GROUP
Lifestyle Manager·May 2026 – Present
Regina works as a Lifestyle Manager at TEN GROUP, a current role in which she manages client lifestyle needs and service delivery. The position builds on her extensive background in client-facing services and customer relations.
Konecta
Bilingual Customer Service Travel Consultant (Danish/English)·Jul 2023 – May 2026
Regina provided bilingual Danish/English customer service for clients including XPENG electric cars and Centerparcs (Nordborg Resort), supporting the Danish market. She handled customer queries, travel consultations, and maintained a high standard of service delivery across multiple accounts.
The Modern Impression (TMI Events)
Customer Services Advisor / Brand Ambassador·2022 – 2023
Regina served as a customer services advisor and brand ambassador, providing brand content, editing, admin, marketing, and coordination support for the Director. She engaged with clients and potential clients, managed social media, and ensured smooth operational delivery.
Pearl and Partner Recruitment
Administrator and Customer Service Officer·2021 – 2022
Working at a private HNW boutique recruitment agency, Regina undertook copywriting, matched potential employees with clients, and provided PA and administrative support to the Director. She maintained high standards of client communication and record management.
V&A Museum
Gallery Assistant·2018 – 2021
Regina engaged with visitors in a high-profile front-facing role, offering extensive information about items and collections across galleries and exhibitions. She undertook safeguarding and patrolling duties and generated ticket and membership sales.
Cambridge (CELTA)
CELTA Certificate·2022 – 2022
Identity School of Acting (IDSA)
Acting Training Certificate·2016 – 2018
London Actors Workshop
Acting Course Certificate·2018 – 2018
Roehampton University, UK
Degree·Completed 2007
South Thames College, UK
Higher National Certificate·Completed 2002
AOF Copenhagen, DK
Teacher Qualification·Completed 1999
HOF Copenhagen, DK
Diploma·Completed 1997
NCTJ Diploma in Journalism (2010)
Proofreading Certificate – Maple Academy, UK (2005)
Yes — once you've spoken with our team, we'll arrange an introduction with carers who are a good fit. This gives you the chance to ask questions and make sure it feels right before moving forward.
Simply give us a call and tell us a bit about your needs. We'll confirm availability, suggest the best carers (including Regina if suitable), and guide you through the next steps.
Availability can change quickly. When you speak to us, we'll check Regina's current availability and recommend similar carers if needed, so you're not limited to just one option.
Ruach Radio
Radio Presenter·2016 – 2021
Regina presented a weekly contemporary gospel show (LTGMY – Let the Gospel Move You), aired on Mondays, Thursdays, and Saturdays. She wrote new scripts for each broadcast, offered commentary on various subjects, and encouraged emerging talent to submit music to the show, including hosting live studio guests.
Fit by Dance
Freelance Dance Instructor & Founder·2016 – 2021
Regina founded and led 'Fit by Dance' (oleskoolcool fitness dance training), delivering fitness-focused dance classes specifically designed for people aged 40 and above. She combined her dance teaching qualifications with her passion for health and wellbeing to create an inclusive and energetic programme.
Various (Zara, Phillips, Sitel, RSD Campaign, Conferro, Lebara)
Bilingual Customer Service Representative·—
Regina held a series of bilingual customer service roles for multiple organisations, handling inbound and outbound calls, email and live video correspondence, and inbound sales. She maintained records using systems including CSM, GIPI, Oracle, and Call Scripter, and provided Danish-language customer service to an excellent standard.
St. Michael's Fellowship
Family Assessment Worker·—
Regina produced high-standard written reports for Family Courts based on non-intrusive observation within a professional residential family home where clients were referred from Social Services for parental assessment. This role required meticulous documentation and a sensitive, professional approach to working with vulnerable families.
BS Social Care
Residential Social Worker / Contact Supervisor / Student Support / Family Assessment Worker·—
Regina undertook multiple roles including residential social work with young looked-after people aged 11–19, contact supervision between parents and children in designated centres, and family assessment work observing and recording parenting interactions. Each role required detailed report writing, liaison with line managers and multidisciplinary teams, and adherence to safeguarding protocols.
Axcis Teaching Agency
Teaching Assistant·—
Regina provided one-to-one support for statemented pupils with learning disabilities, as well as general classroom guidance across a range of schools including SEN settings. She produced reports and documentation on student progress, working in close liaison with teachers, SEN Co-ordinators, and support teams.
Language Trainers / Listen & Learn
Private Danish Language Tutor·—
Regina delivered private one-to-one Danish language tuition courses through two agencies, developing bespoke course plans tailored to each student's level and learning potential. She supplied all relevant learning materials, set and marked homework, and maintained records for the agencies.
Business Administration and IT Certificate – Computech, UK (2004)