Tell us about your care needs and we'll confirm their availability and help arrange an introduction.
Prosper is a dedicated and highly experienced care professional with a strong background in healthcare and mental health support, currently serving as a Supervisor/Team Leader at Elysium Healthcare. With a proven ability to develop care plans, administer medication, and lead support teams, Prosper combines clinical expertise with exceptional communication and leadership skills. His academic background in strategic communications and marketing, combined with hands-on care experience, makes him a well-rounded and compassionate professional committed to the well-being of service users.
Elysium Healthcare
Supervisor/Team Leader·May 2024 – Present
Prosper oversees the smooth running of shifts, ensuring the well-being of all service users and supervising support staff during any challenges or concerns. He organises activities, administers medication, communicates with families and professionals, and manages daily reports, budgets, financial audits, and health and safety checks. He also develops individualised care plans, leads team meetings, conducts inductions, supervisions and appraisals, and supports the management team in maintaining workplace standards and legislative compliance.
Grand Residences by Marriott 47 Park Street
Concierge / Customer Service·Oct 2023 – May 2024
In this role, Prosper maintained high standards of welcoming service for guests and residents, managing all incoming and outgoing deliveries and assisting with a range of requests including luggage, taxis, and directions. He ensured all residents received fast, efficient, and friendly service while answering questions and assisting clients with reasonable requests.
Cygnet Hospital
Staff Support Services / Mental Health Support Worker / Health Care Assistant·Sep 2022 – Oct 2023
Prosper provided daily care and support to clients, intervening during crisis periods and assisting with daily activities to promote their well-being. He maintained accurate client records, observed patients for behavioural changes, and monitored patients within the facility to ensure their safety and prevent harm to themselves or others.
Ghana Free Zones Authority
Assistant Customer Service Manager·Jul 2020 – Sep 2022
Prosper provided effective telephone and face-to-face customer service to the public, escalating issues to management and responding to email queries in a timely manner. He coached and developed colleagues, built strong client relationships, and ensured the team remained up to date with relevant legislation and regulatory requirements. He also coordinated presentations for management and represented the Authority on trade missions and investment promotion activities.
University of Ghana
MA·Completed 2019
African University College of Communications
BA·Completed 2017
UN Conference on Trade and Development (2022)
Ghana Trade Show (2022)
Enhancing Customer Service with Clients (2022)
African Economic Zones Organisation, 6th Edition (2021)
Investment Promotion Mission (2019)
FIFA Grassroots Seminar (2019)
Yes — once you've spoken with our team, we'll arrange an introduction with carers who are a good fit. This gives you the chance to ask questions and make sure it feels right before moving forward.
Simply give us a call and tell us a bit about your needs. We'll confirm availability, suggest the best carers (including Prosper if suitable), and guide you through the next steps.
Availability can change quickly. When you speak to us, we'll check Prosper's current availability and recommend similar carers if needed, so you're not limited to just one option.
Guinness Ghana Limited
Marketing & Customer Service Officer·Sep 2018 – Jun 2020
Prosper responded to inbound calls from customers, addressing their needs and escalating issues to his line manager as required. He provided accurate and timely information, researched sponsorship programmes and upcoming events, and engaged potential investors by directing them to the appropriate departments.