Pooja ..

Oath Healthcare

Healthcare Assistant·Apr 2025 – Present

In this role, comprehensive personal care was provided to elderly and vulnerable individuals, encompassing medication administration, catheter care, PEG feeding observation, and safe manual handling using hoists and slide sheets. The role involved actively contributing to patient assessments, individualised care planning, and end-of-life support, while maintaining strict infection prevention and control standards. Accurate and timely patient records were maintained in accordance with CQC and GDPR standards, with safeguarding concerns and changes in patient condition escalated promptly to senior staff.

Gurnell food and wine

Till Operator·Jun 2024 – Jan 2025

This role involved managing daily store operations, including stock management, receiving and checking deliveries, and handling cash and card transactions. Customer service was a key focus, with responsibilities including assisting customers, resolving complaints, and ensuring a clean and well-maintained store environment. Daily sales records were maintained and inventory was regularly rotated to ensure product freshness and compliance with health and safety procedures.

Waldegrave Arms & Siyansh Cocktail Bar

Waitress and Bartender·Jan 2024 – Jun 2024

This position involved delivering high-quality customer service in a busy Indian restaurant and bar setting, including taking food and drink orders, preparing and serving alcoholic and non-alcoholic beverages, and handling customer complaints efficiently. Cash, card, and digital payment processing were carried out accurately, and cleanliness of the floor and bar area was maintained to a high standard. Effective collaboration with kitchen and bar staff ensured smooth restaurant and bar operations throughout each service.

Bar Association of Phagwara

Junior Advocate·Oct 2021 – May 2023