Tell us about your care needs and we'll confirm their availability and help arrange an introduction.
Patrick is a well-organised and adaptable care professional with over two years of hands-on experience supporting elderly and vulnerable adults in a residential care setting. He brings a warm, dignified approach to personal care, complemented by strong administrative skills and a bilingual ability in English and French. Patrick's calm demeanour under pressure, reliability, and genuine commitment to improving the wellbeing of those he supports make him an excellent choice for any care role.
London Borough of Hackney
Public Health Business Support Officer·Oct 2021 – Present
Patrick supports the Director of Public Health's team in improving health outcomes and reducing health inequalities across Hackney and the City of London. He manages stock control, ordering and dispatch using Google Sheets/Forms, and liaises with order recipients and internal teams to resolve issues and manage priorities. He also supervises junior staff across store operations and flags health and safety matters to the Stores Manager.
Fiserv Inc.
Technical & Customer Support Advisor·Jan 2020 – Oct 2021
Patrick handled high-volume inbound and outbound calls supporting customers and merchants with account queries, terminal issues and early-stage collections. He used initiative to arrange tailored payment solutions and resolve issues at the first point of contact. He maintained strict attention to detail on account amendments while safeguarding customer data and adhering to financial regulations.
Oakland Furniture
Customer Advisor / Warehouse Operative·Sep 2016 – Jan 2020
Patrick sorted, checked and dispatched parcels accurately by postcode, ensuring safe handling and damage-free delivery in a customer-facing and warehouse environment.
Kipulu Minerals
Administration Support Officer·Sep 2017 – Sep 2019
Patrick managed filing systems, correspondence and client administration, maintaining confidentiality at all times. He coordinated meetings and bookings and produced monthly sales figures for the team.
Thomas Cook
Travel Advisor·2015 – Aug 2017
University of East London
BSc·2014 – 2017
Basildon Upper Academy Sixth Form
BTEC / A-Level / GCSEs·2008 – 2011
Full UK driving licence
Bilingual interpreter: English and French
Microsoft Office (Word, Excel, Outlook)
Driver
Yes — once you've spoken with our team, we'll arrange an introduction with carers who are a good fit. This gives you the chance to ask questions and make sure it feels right before moving forward.
Simply give us a call and tell us a bit about your needs. We'll confirm availability, suggest the best carers (including Patrick if suitable), and guide you through the next steps.
Availability can change quickly. When you speak to us, we'll check Patrick's current availability and recommend similar carers if needed, so you're not limited to just one option.
Patrick advised customers on holiday destinations and packages, handling bookings and enquiries by phone and email.
West House Care Home
Care Assistant·2011 – 2013
Patrick supported residents with daily personal care, mobility and mealtimes, always maintaining dignity and respect. He provided companionship and emotional support to elderly and vulnerable residents, building trusted relationships, and followed individual care plans and safeguarding procedures while keeping accurate care records. He also assisted with light housekeeping to maintain a clean, safe and comfortable living environment.
Ecotherm Insulation
Warehouse Operative·2009 – 2011
Patrick processed orders, packed materials and prepared deliveries in a fast-paced warehouse setting.