Tell us about your care needs and we'll confirm their availability and help arrange an introduction.
Nicola is a caring, patient and dedicated Health Care Assistant with over 20 years of experience supporting older adults and people with complex care needs in both care-home and live-in settings. She is skilled in person-centred personal care, dementia support, Parkinson's care, and promoting dignity and independence, holding a Level 3 Diploma in Care alongside a range of specialist CPD training. Reliable and compassionate, Nicola brings a warm and professional approach to every placement, with a genuine commitment to enhancing the comfort, safety and wellbeing of those in her care.
Azalea Court Care Home
Health Care Assistant·Oct 2023 – May 2024
Nicola provided daily person-centred care to older residents during 12-hour shifts, assisting with bathing, hair care, dressing and continence care while upholding dignity, privacy and respect. She supported residents' independence and wellbeing through engagement in conversation and daily activities, and accompanied residents to communal areas as appropriate. She observed and reported changes in residents' condition, maintained accurate records, and adhered to safeguarding, confidentiality, hygiene and safety procedures throughout.
Timbamboo Hotel, Port Antonio, Portland
Housekeeper·Jul 2022 – Mar 2023
Nicola maintained high standards of cleanliness across guest rooms, managing linen replacement, laundry duties and replenishment of toiletries. She welcomed guests professionally, provided room service and responded to enquiries, while also reporting damage and arranging repairs promptly. All work was carried out in accordance with health, safety, hygiene, data-protection and security procedures.
Private client
Health Care Assistant – Live-in Care·Feb 2004 – Dec 2009
Nicola provided live-in care for a client living with Parkinson's disease, assisting with all aspects of personal care, preparing nutritious meals and accompanying the client to appointments. She maintained a clean, safe and tidy home environment while respecting the client's confidentiality and promoting their independence, comfort and confidence. Daily activities were supported with a person-centred approach that prioritised the client's dignity and wellbeing.
Cecos Ltd
Diploma in Care – Level 3·Completed 2024
Education & Training
Diploma in Health and Social Care – Level 2·Completed 2022
Positive Behaviour Training – Level 1 (2024)
Healthcare CPD Training (2024) – including safeguarding, nutrition, dementia care, health and safety, PPE, skincare, mental health, risk assessments, moving and handling, fire safety, pressure-ulcer prevention, pain checks, Ally Monitoring, Oliver McGowan learning disability and autism training, and infection control
In-Work Hospitality Training (2022) – bed making, safe use of cleaning chemicals, room cleaning, laundry management and customer service
Yes — once you've spoken with our team, we'll arrange an introduction with carers who are a good fit. This gives you the chance to ask questions and make sure it feels right before moving forward.
Simply give us a call and tell us a bit about your needs. We'll confirm availability, suggest the best carers (including Nicola if suitable), and guide you through the next steps.
Availability can change quickly. When you speak to us, we'll check Nicola's current availability and recommend similar carers if needed, so you're not limited to just one option.