Tell us about your care needs and we'll confirm their availability and help arrange an introduction.
Mildrea is a self-motivated and dedicated health and social care professional with over a decade of experience spanning mental health support, residential care, and supported living. She brings a strong background in working with individuals with learning disabilities, mental health conditions, and the elderly, complemented by a Level 5 qualification in Health and Social Care Management. Mildrea is an excellent communicator, a capable team leader, and is fluent in both English and Swahili, making her a compassionate and versatile carer.
Certitude London
Residential Support Worker – Supported Living·Jun 2020 – Present
Provided residential support within a supported living setting, developing and managing safe working practices and relevant risk assessments. Coordinated home visiting programmes, maintained accurate and up-to-date records, and worked collaboratively with staff teams to ensure high-quality service delivery. Post-visit follow-up calls were conducted to track outcomes and drive continuous service improvement.
Adversa Recruitment / Venot Services Ltd (Hillingdon Council Residential Health Services)
Mental Health Support Worker / Outreach Team·Feb 2019 – Mar 2022
Worked as a Mental Health Support Worker within an outreach team, collaborating with healthcare professionals to develop treatment plans for people with mental health conditions. Responsibilities included compiling and reviewing support plans, conducting one-to-one sessions, carrying out risk assessments, and supporting service users in building independence. Accurate records were maintained and behavioural changes were monitored to ensure effective care and communication flows.
Reliance Personnel Recruitment Agency
Support Worker·Jan 2015 – Jan 2019
Supported young adults with learning disabilities and challenging behaviour in daily activities, community engagement, and the creation of personalised care plans. Collaborated with other healthcare agencies to maintain the wellbeing of those supported, conducting risk assessments and safeguarding activities throughout. Also worked with elderly clients across residential, nursing, and home care settings, providing personal care, moving and handling, peg feeding, catheter handling, and medication administration.
Institution not specified
Health and Social Care Management Level 5·Completed 2021
University of Nairobi
BA·Completed 1994
NAPPI training level 1 and 2
Management training (management skills, organisation, leadership, decision making, risk assessment, communication skills)
Introduction to Housing Management Module 1, 2 and 3 (2021)
Equivalent to NVQ certificate (2005)
Mandatory training: safeguarding, health and safety, medication administration, first aid, data protection, mental capacity, managing challenging behaviour, care planning
Yes — once you've spoken with our team, we'll arrange an introduction with carers who are a good fit. This gives you the chance to ask questions and make sure it feels right before moving forward.
Simply give us a call and tell us a bit about your needs. We'll confirm availability, suggest the best carers (including Mildrea if suitable), and guide you through the next steps.
Availability can change quickly. When you speak to us, we'll check Mildrea's current availability and recommend similar carers if needed, so you're not limited to just one option.