Marjia P.

Royal Borough of Kensington & Chelsea

HR Contracts Adviser / Project Officer (Agency)·Jun 2013 – Feb 2015

Managed a range of HR contracts including outplacement, employee assistance programmes, and recruitment advertising, with a primary focus on the agency worker contract. Represented the Council as the interface between internal customers and the neutral vendor, chairing regular operational and contractual meetings. Led a major data capture exercise as part of a tri-borough managed services transformation project, producing guidance documents and managing complex stakeholder communications.

London Borough of Southwark

Senior HR Adviser – Generalist / Change Management Specialist·Sep 2006 – Apr 2011

Delivered a comprehensive HR function across multiple divisions, providing expert advice on disciplinary, grievance, absence management, performance management, and recruitment matters. Specialised in change management, including TUPE transfers, redundancies, and organisational restructuring, while maintaining full compliance with employment legislation and managing relationships with trade unions. Key achievements included reducing average departmental sickness levels by 8 days and successfully delivering a cleaning service restructure with no adverse employee relations issues.

London Borough of Southwark

HR Assistant·Mar 2006 – Sep 2006

Advised managers and staff on HR policy and the implementation of related procedures, supporting the HR team in delivering a responsive and professional service. Responsibilities included maintaining employee records, coordinating recruitment advertising and selection processes, managing new starter and leaver paperwork, and carrying out employment and CRB checks. Successfully led recruitment campaigns and assisted in implementing induction programmes for new hires.

Inspired Broadcast Networks

HR & Administration Assistant·Dec 2005 – Feb 2006

Provided HR and administrative support within a broadcast networks environment, assisting with day-to-day HR operations and administrative tasks.

Dolland & Aitchison

Optical Administrator·Nov 2003 – Apr 2005

Carried out administrative duties within an optical retail setting, supporting operational and customer-facing processes.

Onetel

Telecommunications Specialist·Sep 2000 – Nov 2003

Worked as a telecommunications specialist, handling customer queries and supporting the operational functions of the business.

Virgin Atlantic

Consol Reservations Consultant·Aug 1998 – Sep 1999

Provided reservations consultancy services for Virgin Atlantic, managing customer bookings and delivering a high standard of customer service within a fast-paced airline environment.