Tell us about your care needs and we'll confirm their availability and help arrange an introduction.
Marcia is a highly motivated and compassionate care professional with a background spanning mental health coordination, nursing home activities management, and childcare. With experience supporting vulnerable individuals in their recovery and wellbeing, she brings strong interpersonal skills, a genuine passion for health and social care, and a warm, engaging approach to her work. Fluent in English and Portuguese, Marcia is dedicated to positively contributing to the lives of those she supports.
Hestia RBKC Mental Health Integrated Service / Seven Resourcing Agency
Volunteering, Befriending and Carer's Services Coordinator·Dec 2023 – Apr 2024
In this temporary coordinator role, Marcia managed volunteering activities including monthly supervisions, interviews, and training, while also organising staff and carers events. She matched service users to volunteers and supported them in achieving their goals and recovery, carrying out assessments and maintaining accurate records on the company system. She also produced monthly newsletters for the Carer's Service.
ST GEORGES NURSING HOMES LIMITED
Activities Manager·May 2023 – Oct 2023
Marcia worked as a full-time Activities Manager at this nursing home, planning and delivering engaging activities for residents to support their wellbeing and social participation. The home subsequently closed due to insufficient funds.
Bupa
Activities Manager·May 2020 – Apr 2023
Marcia managed a small team and was responsible for running and planning a wide range of activities for residents, liaising with external companies and community performers to enrich the programme. She assisted with meal duties, updated care plans, supported the home's social media channels, and served as a staff engagement champion and head of department.
AC Group
Sales Executive·Nov 2019 – Mar 2020
Marcia worked in a full-time B2B sales role, handling business development and customer care by generating client quotations and managing follow-ups using a tour plan system. She handled bookings for groups, family travellers, and individuals, negotiating with suppliers to offer competitive rates.
Private client
Nanny
University of Westminster
Bachelor's Degree·2016 – 2019
St Francis Xavier College Sixth Form
A Level / BTEC·2014 – 2016
Stockwell Primary School
GCSE
British Airways Customer Service
Level 1 NCFE Interpersonal Skills Early Years
Level 1 Health and Safety at Work
Yes — once you've spoken with our team, we'll arrange an introduction with carers who are a good fit. This gives you the chance to ask questions and make sure it feels right before moving forward.
Simply give us a call and tell us a bit about your needs. We'll confirm availability, suggest the best carers (including Marcia if suitable), and guide you through the next steps.
Availability can change quickly. When you speak to us, we'll check Marcia's current availability and recommend similar carers if needed, so you're not limited to just one option.
Marcia worked as a full-time nanny, assisting children with homework, preparing nutritious meals and snacks, and managing school pick-ups and after-school activities. She was also responsible for housekeeping duties and supporting the children's bedtime and bath routines.
The Esprit Group
Sales Assistant·Dec 2017 – Jan 2019
Based at the Royal Albert Hall, Marcia delivered a high standard of customer service, processing payments, booking tours, and handling customer enquiries and complaints. She also maintained stock levels, arranged displays, and developed proficiency in retail systems including Shopify and Tressura.