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Mahrukh is a highly skilled and award-winning Care Coordinator with over six years of experience in nursing home operations, dementia care, and team leadership. She has a proven track record in person-centred care coordination, safeguarding, clinical governance, and upholding CQC standards, complemented by NVQ Level 3 in Health and Social Care. A dedicated and compassionate professional, Mahrukh has been recognised multiple times for her exceptional commitment, teamwork, and leadership in delivering high-quality care.
Loveday
Care Coordinator·May 2022 – Present
In this role, Mahrukh coordinated person-centred care by matching patients to suitably qualified care workers and organising specialist appointments to facilitate timely medical intervention. She ensured compliance with health and safety regulations, infection prevention policies, and maintained strict confidentiality of sensitive information. She also advocated for patients' rights and dignity, liaisied with family members regarding patient progress, and cultivated strong relationships with multidisciplinary teams to drive continuous improvement in care quality.
Bupa
Care Assistant·Nov 2019 – May 2022
Working as a Care Assistant at Bupa, Mahrukh monitored patients' vital signs for early detection of health complications and administered medication to ensure proper health management. She supported residents with daily living activities, aided in mobility exercises to improve physical strength, and coordinated closely with the wider healthcare team to deliver comprehensive care. She also maintained accurate daily observations to monitor and track resident progress effectively.
City & Guilds of London Institute
NVQ Level 3
City & Guilds of London Institute
NVQ Level 2
Dementia Interpretation
Functional Skills Level 2 English
Functional Skills Level 2 Maths
First Aid trained
Basic Life Support Certification
Health and Safety Compliance (COSHH/RIDDOR)
Infection Prevention and Control
Syringe driver set up