Tell us about your care needs and we'll confirm their availability and help arrange an introduction.
Lipika is a highly organised and dedicated professional with a strong background in customer service, front-office operations, and administration, complemented by a Master's in Management and ongoing Doctorate studies. With additional qualifications in Hospital Management and Phlebotomy Training, she brings a unique blend of business acumen and healthcare knowledge to any role. Lipika is multilingual, immediately available, and committed to delivering excellence in every environment she works in.
Renaissance London
Night Receptionist & Auditor·Jun 2025 – Dec 2025
Managed front-office operations during night shifts, preparing operational and financial reports to support senior management. Coordinated across departments to ensure smooth overnight service delivery and resolved customer issues promptly and professionally.
Premier Inn
Receptionist·Jan 2024 – Jun 2025
Managed guest bookings, customer communications, and records maintenance to ensure efficient daily operations. Provided consistent operational support and contributed to high standards of customer service across the property.
Sainsbury's
Food Assistant·Mar 2023 – Jun 2023
Supported day-to-day retail operations and provided customer service assistance on the shop floor. Contributed to a positive customer experience through attentive and efficient service.
Amazon
Customer Service Advisor·Aug 2019 – Dec 2022
Handled a high volume of customer enquiries, maintaining accurate records and ensuring adherence to compliance standards. Delivered customer service excellence while resolving issues efficiently in a fast-paced environment.
Bloomsbury Institute
Master's in Management·2023 – 2024
Kurukshastra University
Bachelor of Commerce·2015 – 2018
Teesside University London
Doctorate of Business Administration
Diploma in Hospital Management
Phlebotomy Training (UK)
Yes — once you've spoken with our team, we'll arrange an introduction with carers who are a good fit. This gives you the chance to ask questions and make sure it feels right before moving forward.
Simply give us a call and tell us a bit about your needs. We'll confirm availability, suggest the best carers (including LIPIKA if suitable), and guide you through the next steps.
Availability can change quickly. When you speak to us, we'll check LIPIKA's current availability and recommend similar carers if needed, so you're not limited to just one option.