Tell us about your care needs and we'll confirm their availability and help arrange an introduction.
Leonie is a compassionate and highly experienced Healthcare Support Worker with over 22 years of NHS experience, specialising in sexual health services and person-centred care for patients from diverse backgrounds. She is skilled in phlebotomy, patient assessment, health promotion, and infection prevention, and is known for building trusting relationships while remaining calm under pressure. Leonie is a committed lifelong learner who actively embraces digital innovation and quality improvement to enhance patient care.
Central North West London Sexual Health and Contraception
Health Care Assistant·Mar 2002 – Present
Leonie performs a diverse range of clinical and administrative responsibilities, including face-to-face consultations, phlebotomy procedures, clinical observations, and chaperoning complex clinics while upholding patient confidentiality and dignity. She provides telephone advice and support to patients, assists at the clinic reception, and supports laboratory staff with microbiology tasks and specimen verification. She also ensures rooms are correctly equipped in line with health and safety protocols, maintains up-to-date knowledge through e-learning, and communicates effectively with patients who have complex needs.
North East London College
NVQ Level 2·2009 – 2010
Waltham Forest College
NVQ Level 3
Care Certificate
Full UK driving licence
Driver
Yes — once you've spoken with our team, we'll arrange an introduction with carers who are a good fit. This gives you the chance to ask questions and make sure it feels right before moving forward.
Simply give us a call and tell us a bit about your needs. We'll confirm availability, suggest the best carers (including Leonie if suitable), and guide you through the next steps.
Availability can change quickly. When you speak to us, we'll check Leonie's current availability and recommend similar carers if needed, so you're not limited to just one option.