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Lauren is a qualified Registered Mental Health Nurse with a BSc in Mental Health Nursing and extensive experience supporting individuals with mental health conditions across NHS and community settings. With a background spanning clinical nursing, support work, and care coordination, she brings a person-centred, strength-based approach to everything she does. Lauren is known for her excellent communication and active listening skills, her resilience, and her genuine commitment to promoting independence and recovery in those she supports.
Age UK Croydon
Personal Independence Coordinator·Dec 2024 – Sep 2025
Lauren worked within an integrated neighbourhood team to coordinate care for clients across the borough, adopting a person-centred, strength-based approach in all client interactions. She facilitated collaborative working between services to ensure clients received appropriate, joined-up support tailored to their individual needs.
South West London and St George's NHS Mental Health Foundation Trust
Staff Nurse·Jul 2024 – Aug 2024
In this role, Lauren contributed to the ongoing quality of care and service delivery by managing the patient caseload effectively. She worked as part of a multidisciplinary team to ensure patients received safe, high-quality mental health nursing care.
South London and Maudsley NHS Foundation Trust – Bethlem Royal Hospital
Registered Mental Health Nurse·Nov 2023 – Feb 2024
Lauren served as a prime provider of care for allocated patients, undertaking comprehensive planning, assessment, and evaluation of individual patient programmes of care. She applied her clinical skills and person-centred approach to support positive outcomes for patients in an inpatient mental health setting.
South London and Maudsley NHS Foundation Trust
Clinical Support Worker·Jan 2018 – Feb 2020
Lauren supported service users to engage in activities designed to promote independence and recovery. She worked closely with clinical teams to deliver compassionate, recovery-focused support to individuals with mental health needs.
Certitude
Support Worker·Feb 2017 – Nov 2017
Kingston University
BSc·Completed 2023
Nescot College
Level 3·Completed 2016
Thomas More Catholic School
GCSE
Civil Service Swap Course (February 2026)
Digital Marketing Course (September 2025)
Lauren managed a caseload of clients with enduring mental health issues, providing tailored 1:1 keywork sessions to support their recovery and independence. She built trusted therapeutic relationships with clients, applying strong problem-solving and communication skills to help them achieve their personal goals.
Ted Baker
Sales Advisor·Jul 2015 – Feb 2017
Lauren worked as a Sales Advisor, delivering excellent customer service and supporting the day-to-day operations of the store. This role developed her interpersonal and communication skills in a fast-paced retail environment.
Argos Purley Way
Sales Advisor·Aug 2013 – Jul 2015
Lauren worked as a Sales Advisor, assisting customers and contributing to the smooth running of the store. She developed strong customer-facing skills and the ability to work effectively as part of a team.