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Josefina is a dedicated and compassionate professional with extensive experience in healthcare and customer service. With a career spanning over two decades, she has worked in various care settings including residential homes, hospitals, and private households. Josefina's commitment to providing high-quality care, combined with her strong communication skills and unwavering sense of responsibility, makes her an exceptional carer who prioritizes the well-being and dignity of those under her care.
N Family Club
Housekeeper, Nursery and Preschool·Jul 2023 – Present
Josefina currently works as a housekeeper at N Family Club's nursery and preschool in Walthamstow, London. In this role, she maintains a clean and safe environment for children and staff, ensuring the facility meets hygiene standards essential for early childhood education settings.
Grove Road Residential Home
Carer·Jun 2021 – Jul 2023
As a carer at Grove Road Residential Home in Walthamstow, London, Josefina delivered high-quality care to residents. She focused on meeting their daily needs and supporting their emotional well-being, ensuring a comfortable and dignified living environment for the elderly residents.
CCT Venue
Catering Assistant·Jul 2022 – 2023
At CCT Venue in Smithfield, London, Josefina provided comprehensive support in various capacities. She focused on ensuring operational efficiency and client satisfaction, contributing to the overall success of events and meetings held at the venue.
Kirkley Manor
Support Worker·Mar 2019 – Jul 2022
At Kirkley Manor in Lowestoft, Josefina worked as a Support Worker, taking responsibility for residents' health and safety. Her duties included assisting with personal care, ensuring proper nutrition, and managing care plans to provide comprehensive support to residents.
Hilton Hotel
Room Attendant·Apr 2018 – Feb 2019
Josefina worked as a Room Attendant at the Hilton Hotel in Dartford, Kent. In this role, she ensured guest satisfaction through efficient room preparation and responsive guest assistance, maintaining the high standards expected of a premium hotel chain.
TESDA, Manila, Philippines
National Certificate II in Caregiving·2008 – 2008
Level 2 - Food Safety and Hygiene For Catering (2018)
NCFE LEVEL 2 Certificate in Understanding the Care and Management of Diabetes (2015-2016)
Various Training at McDonald's and Bupa Care Home including COSHH, Fire Safety, and Customer Service (2010-2016)
Blue Water Greenhithe, UCC Riverside Way Dartford
Internal Host/Cleaner·May 2017 – Apr 2018
As an Internal Host/Cleaner, Josefina performed a range of duties including coffee packing, kitchen assistance, and maintaining cleanliness in public areas. Her versatility and attention to detail contributed to a pleasant environment for customers and staff alike.
Bupa Care Home
Health Care Assistant·Jan 2015 – Jan 2017
At Bupa Care Home in Dartford, Josefina worked as a Health Care Assistant, providing attentive care to residents. She prioritized their health, safety, and comfort, contributing to a nurturing environment in the care home setting.
McDonald's
Customer Care Manager / Assistant·Feb 2010 – Dec 2014
In her role at McDonald's in Dartford, Kent, Josefina managed and maintained high standards of cleanliness and service quality. She was responsible for training staff and ensuring customer satisfaction, developing valuable leadership and customer service skills.
Jeddah KSA Maternity and Children's Hospital
Housekeeper/Kitchen Porter·2002 – 2006
At Jeddah KSA Maternity and Children's Hospital, Josefina ensured cleanliness and hygiene in patient areas. She also assisted in food preparation and delivery, contributing to the overall health and comfort of patients in a sensitive healthcare environment.
Private Arrangement
Caregiver·1997 – 1999
Josefina worked as a private caregiver in Homantin, Kowloon, Hong Kong. She provided personal and domestic care, including meal preparation and medication administration, demonstrating her ability to work independently and meet individual client needs.
AI Shoyouk
Domestic/Baby Sitter·1994 – 1996
In Kuwait, Josefina managed household duties and childcare responsibilities for AI Shoyouk. She ensured a safe and nurturing environment, showcasing her versatility in domestic work and childcare.