Tell us about your care needs and we'll confirm their availability and help arrange an introduction.
Jolie is a driven and hardworking individual with a strong background in customer service and recruitment, including experience within a social care resourcing environment. She is fully DBS checked, holds a valid driving licence, and brings excellent communication skills, loyalty, and a can-do attitude to everything she does. With experience working with children and a keen willingness to learn, Jolie is well-placed to provide compassionate and reliable support to those in her care.
FMG Repair Services
Customer Service Assistant / Transport Manager·Oct 2023 – Present
Working at an insurance accident repair centre, Jolie serves as the first point of contact for customers, handling phone calls, emails, and all enquiries efficiently. She manages VAT payments, invoicing, and scans, while drawing on her insurance and motor trade experience. She is responsible for building strong customer relationships and providing consistent, high-quality customer support.
Mallet Footwear
Customer Service Assistant·Apr 2023 – Sep 2023
Jolie delivered customer service support across multiple channels including email, live chat, and social media messaging. She handled complaints, returns, and refunds professionally, ensuring a positive customer experience at every touchpoint.
Fix Auto
Customer Service Advisor·Feb 2019 – Apr 2023
Based at an insurance accident repair centre, Jolie acted as the first point of contact for customers, managing phone calls, emails, and general enquiries. She processed VAT payments and invoicing, utilised Microsoft Office and Excel, and built strong relationships with customers through her motor trade and insurance knowledge.
RT Social Care
Recruitment Resourcer·Nov 2018 – Apr 2019
Jolie worked as a Recruitment Resourcer specialising in the social care sector, sourcing and engaging with social care workers via phone, email, and LinkedIn. She dealt with the general public on a regular basis, developing strong communication and coordination skills within a care-focused recruitment environment.
Goffs School
GCSE·2012 – 2017
Primary School
Primary Education·2004 – 2012
Full UK driving licence
DBS checked
Driver
Yes — once you've spoken with our team, we'll arrange an introduction with carers who are a good fit. This gives you the chance to ask questions and make sure it feels right before moving forward.
Simply give us a call and tell us a bit about your needs. We'll confirm availability, suggest the best carers (including Jolie if suitable), and guide you through the next steps.
Availability can change quickly. When you speak to us, we'll check Jolie's current availability and recommend similar carers if needed, so you're not limited to just one option.