Tell us about your care needs and we'll confirm their availability and help arrange an introduction.
Jessica is a compassionate and highly experienced Health and Social Care professional with over 10 years of dedicated service supporting adults, elderly individuals, and those with complex care needs. Holding a BA (Hons) in Health and Social Care, she brings a strong blend of clinical knowledge and practical expertise across live-in care, dementia support, palliative care, and team leadership. Fluent in English and Portuguese, Jessica is known for her person-centred approach, reliability, and genuine commitment to preserving the dignity and independence of those in her care.
Bluebird Care
Live-in Care Expert·May 2024 – May 2026
Delivered high-quality, tailored live-in care to clients, supporting them with personal care, medication management, meal preparation, and companionship. Jessica promoted independence, dignity, and overall wellbeing whilst maintaining accurate care records. She communicated effectively with families and healthcare professionals to ensure continuity and quality of care.
Sugarman Health and Wellbeing
Team Leader / Healthcare Assistant·Feb 2022 – Apr 2024
Led and supported care teams in the safe and effective delivery of care for adults with complex physical and mental health needs, including those living with dementia, depression, eating disorders, and stroke rehabilitation. Assisted with catheter care, personal care, feeding, mobility support, and medication administration. Delivered person-centred care plans, monitored client wellbeing, and maintained full compliance with safeguarding and health and safety procedures.
Willows Care Home
Healthcare Assistant·May 2021 – Nov 2021
Assisted residents with personal care and daily living activities, ensuring comfort, dignity, and safety at all times. Accurately recorded and monitored observations, and supported wound care and dressing changes alongside nursing staff. Provided dedicated support during the COVID-19 pandemic, adhering strictly to infection control procedures.
Care Support
Independent Living Support Worker·Sep 2016 – Jun 2021
Supported individuals to live independently within the community, assisting with personal care, medication administration, and domestic tasks. Conducted risk assessments, maintained safeguarding standards, and supported clients with appointments, social activities, and community engagement. Also delivered palliative and end-of-life care, encouraging independence and self-care skills throughout.
Coventry University, London
BA (Hons)·2018 – 2021
Newham College, East Ham
Diploma Level 2·2014 – 2015
Barking & Dagenham College, Rush Green
BTEC Level 1 Diploma·2012 – 2013
Newham College, Stratford
NVQ Level 1·2011 – 2012
Dagenham Park Church of England School
GCSEs (6 subjects)·2006 – 2011
BTEC Level 1 Work Boost Skills (5E Limited, 2015)
Functional Skills English Level 2 (5E Limited, 2015)
Functional Skills Mathematics Level 2 (5E Limited, 2015)
BTEC Level 2 Music & Performing Arts (Dance) – Merit
Yes — once you've spoken with our team, we'll arrange an introduction with carers who are a good fit. This gives you the chance to ask questions and make sure it feels right before moving forward.
Simply give us a call and tell us a bit about your needs. We'll confirm availability, suggest the best carers (including Jessica if suitable), and guide you through the next steps.
Availability can change quickly. When you speak to us, we'll check Jessica's current availability and recommend similar carers if needed, so you're not limited to just one option.
Alma Care UK
Care Assistant·Aug 2015 – Dec 2016
Provided personal care, dressing assistance, and companionship to clients, administering medication including insulin injections. Assisted with meal preparation, feeding, and supported clients with outings and social activities. Performed manual handling safely and effectively in accordance with care standards.
IC Training Centre
Administrative Assistant (Work Experience)·Apr 2015 – May 2015
Delivered customer service support and managed telephone enquiries and correspondence as part of a work experience placement. Organised meetings and daily administrative activities while maintaining databases using Excel, email systems, and internal software. Also assisted with CV processing and recruitment administration.
Barking Learning Centre
General Assistant (Volunteer)·Jan 2015 – Mar 2015
Volunteered to assist with library organisation and community events, supporting customer service activities and maintaining health and safety standards. Contributed to event planning and coordination, working collaboratively within a team environment.
Private client
Private Childcare Provider·Mar 2011 – Dec 2014
Provided childcare for private households, supporting children's educational and developmental activities in a safe and stimulating environment. Assisted with meal preparation, hygiene, and daily routines to ensure children's wellbeing and development.
Park View Residential Home
Volunteer·Dec 2012 – Dec 2012
Volunteered to support elderly residents during a Christmas event, assisting with activities, refreshments, storytelling, and entertainment. Promoted resident engagement, wellbeing, and social interaction throughout the event.