Jerrah L.
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About Jerrah L.
Jerrah-Lyne is a dedicated live-in caregiver with over three years of experience in providing personalized care and assistance. She is committed to enhancing the well-being and quality of life for elderly clients through compassionate and reliable care. Jerrah-Lyne offers practical skills in transportation, meal preparation, and daily support, and has a proven ability to significantly improve client satisfaction.
Services Offered
Employment History
Malborough Mansions, Canon Hill London NW6 1JS
Home Private Carer·Aug 2022 – Present
As a Home Private Carer, Jerrah-Lyne provides comprehensive care for clients, including personal care, medication management, and meal preparation. She monitors vital signs, maintains detailed care records, and offers emotional support and companionship. Jerrah-Lyne also assists with mobility and transportation, ensuring clients' safety and comfort during medical appointments and daily activities.
Alorica
Customer Experience Team·Jan 2022 – May 2022
As part of the Customer Experience Team, Jerrah-Lyne handled over 50 customer interactions daily, providing detailed, personalized, and friendly service to ensure customer retention and satisfaction. She demonstrated extensive product knowledge, efficiently answering customer questions and increasing upsells. Jerrah-Lyne also collected and managed customer data for over 1000 clients using customer service software.
Teletech
Customer Care in Dental Healthcare·Oct 2021 – Jan 2021
In this role, Jerrah-Lyne managed customer relationships in dental healthcare, overseeing insurance claims and verifying patient benefits. She enhanced billing processes, leading to improved cash flow and reduced claim rejections. Jerrah-Lyne also utilized advanced dental practice management software for accurate data entry and customer service.
Qualifications
Education
National Unversity-Manila
Doctor in Medical Dentistry·2018 – 2020
National Unversity-Manila
Pre-Dentistry·2015 – 2018
Other Qualifications & Credentials
First Aid
Monitoring vital signs
Dressing wounds