Tell us about your care needs and we'll confirm their availability and help arrange an introduction.
Isabel is an enthusiastic and highly dedicated care professional with over 8 years of experience supporting individuals with complex and diverse needs across healthcare settings. Trained in key areas including personal care, medication administration, moving and handling, epilepsy care, and safeguarding, she brings a warm, person-centred approach that consistently promotes client independence, dignity, and wellbeing. Known for her reliability, excellent communication, and ability to collaborate with multidisciplinary teams, Isabel is committed to making a genuine and lasting difference in the lives of those she supports.
Swanton Community Services
Senior Support Worker·Oct 2020 – Dec 2025
Isabel provided high-quality, person-centred support to individuals with complex care needs, including enteral feeding, epilepsy care, and seizure management, whilst promoting independence and wellbeing through daily living activities and overnight monitoring. She was skilled in administering rescue medication and managing medication administration with accuracy and patient dignity, adapting environments and routines to meet individual needs. Working collaboratively with multidisciplinary teams including occupational therapists and external professionals, she consistently delivered tailored, compassionate support services.
Starlight Healthcare
Health Care Support Worker·Jan 2019 – Nov 2020
Isabel assisted with moving and handling procedures using safe techniques and equipment to support client mobility, comfort, and safety, while also providing personal care including washing, dressing, catheter care, and bowel management with a focus on dignity. She accurately maintained confidential care records and reported changes in clients' behaviour, health, or wellbeing in a timely manner. Isabel engaged clients in meaningful activities to support their physical, emotional, and social wellbeing, and acted as a key liaison between clients, families, and healthcare professionals to ensure continuity of care.
The Continuum Attraction
Guest Services Team Leader·Jun 2017 – Dec 2018
Isabel guided guests through immersive VR experiences, ensuring comfort, engagement, and a personalised journey tailored to individual interests. She supported promotional activations and special events, coordinating smooth operations and an elevated guest experience throughout. Additionally, she contributed to floor presentation and setup, maintaining high standards of visual appeal and readiness for daily operations.
Hilton Hotel
Guest Services Agent & Events Assistant
Hertfordshire University
Bachelor's degree·2016 – 2019
Institution not specified
Diploma·2012 – 2014
Driving Licence
Moving and handling trained
Medication administration trained
Infection prevention and control trained
Safeguarding trained
Enteral feeding trained
Epilepsy care and seizure management trained
Rescue medication administration
Driver
Yes — once you've spoken with our team, we'll arrange an introduction with carers who are a good fit. This gives you the chance to ask questions and make sure it feels right before moving forward.
Simply give us a call and tell us a bit about your needs. We'll confirm availability, suggest the best carers (including ISABEL if suitable), and guide you through the next steps.
Availability can change quickly. When you speak to us, we'll check ISABEL's current availability and recommend similar carers if needed, so you're not limited to just one option.
Isabel delivered personalised guest service as the first point of contact in a luxury hospitality setting, consistently exceeding expectations. She assisted the Events Sales Manager in coordinating and executing private and corporate events, handling guest requests and special arrangements to ensure tailored, detail-oriented experiences. Acting as a key liaison across pre-arrival, in-stay, and post-event touchpoints, she demonstrated a commitment to service excellence through proactive problem-solving and a professional demeanour.
Hertfordshire University
Head Recruiter & Fundraiser·Sep 2016 – May 2017
Isabel produced fundraising events that led to a 50% expansion in sign-ups and audited petty cash to manage expenses effectively. She was responsible for diary management for instructors' appointments, upcoming classes, and compulsory training. She also conducted general administration tasks using Microsoft Office and Excel.