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Herminia is a seasoned professional with extensive experience in customer service and care roles. With a background spanning over two decades in various customer-facing positions, Herminia has developed strong communication and interpersonal skills. Her recent transition into the care sector demonstrates her adaptability and commitment to supporting others, making her a compassionate and reliable carer.
Mrs. Rita Tamman
Carer·Jun 2016 – Apr 2019
Herminia served as a personal carer for Mrs. Rita Tamman. In this role, she likely provided one-on-one care, including assistance with daily activities, companionship, and maintaining the client's well-being and comfort.
UNITED EUROPHIL S.A
Customer's Department, Client's Assistance·Aug 2005 – Jun 2011
Herminia worked in the Customer's Department, focusing on client assistance and negotiation with providers. Her role involved direct interaction with customers, addressing their needs, and managing relationships with service providers.
UNITED EUROPHIL S.A
Department Head, Customer's Service Department·Apr 2002 – Jul 2005
As Department Head of Customer Service, Herminia oversaw the processing of money remittances through bank transfers and provided product information. She led the team in ensuring high-quality customer service and efficient transaction processing.
UNITED EUROPHIL S.A
Agents Departments & Money Exchange·Sep 1997 – Mar 2002
Herminia was responsible for negotiating and processing agents' transactions and preparing reports on money exchange for the Bank of Spain. Her role required attention to detail, financial acumen, and strong communication skills.
UNITED EUROPHIL S.A
Cashier / Customer Service·Feb 1997 – Aug 1997
In this role, Herminia handled money remittances, transfers, and currency exchange. She was responsible for processing transactions accurately and providing excellent customer service to clients.
University of Iloilo
Bachelor of Science·1979 – 1983
No additional qualifications provided
MONEY EXCHANGE S.L.
Cashier / Customer Service·Sep 1996 – Jan 1997
Herminia worked as a cashier and customer service representative, managing money remittances, transfers, and foreign currency exchange. Her duties included ensuring accurate transactions and providing professional customer assistance.
EUROPHIL TRAVEL S.L.
Customer Service / Ticket Sales·May 1994 – Aug 1996
At EUROPHIL TRAVEL, Herminia was involved in customer service and ticket sales. She also negotiated with providers and prepared financial reports, showcasing her versatility in customer-facing roles and financial tasks.
NEGOCIOS EUROPEOS S.L.
Cashier / Customer Service·Feb 1992 – Apr 1994
Herminia served as a cashier and customer service representative at NEGOCIOS EUROPEOS S.L. Her responsibilities likely included handling financial transactions and addressing customer inquiries and needs.
ASTOR CARE LIMITED
Carer·—
Herminia worked as a carer at ASTOR CARE LIMITED, providing essential care services to clients. While specific details are not provided, her role likely involved personal care, companionship, and support for daily living activities.
INDEPENDENT CARE SOLUTION
Carer·—
At INDEPENDENT CARE SOLUTION, Herminia continued her career in the care sector. Her responsibilities presumably included providing personalized care and support to clients in their homes or care facilities.