Tell us about your care needs and we'll confirm their availability and help arrange an introduction.
Gregory is a dedicated and hardworking Healthcare Assistant with over a decade of experience supporting patients across multiple NHS and community hospital settings. He brings strong communication and interpersonal skills to his care roles, ensuring service users are comfortable, dignified, and well supported in their daily needs. With a background in management and customer service, Gregory combines professionalism, initiative, and a genuine commitment to delivering the highest standards of care.
Newlands Healthcare
Health Care Assistant·Mar 2011 – Present
Gregory worked as a Healthcare Assistant across Kent Community Hospitals, Oxford Heath Hospital, and East Grinstead Hospital, acting as a key worker for service users and patients. His duties included assisting with personal care such as washing, bathing, dressing and toileting, responding to call bells, and supporting rehabilitation activities under the guidance of nursing staff. He also maintained infection control standards, ensured service users had the necessary aids, and adhered to all Health and Safety guidelines.
Network Rail
Customer and Operation Manager·Mar 2007 – Feb 2011
Gregory led and co-ordinated the development of timing for Network Train services and engineering plant, liaising with the Network Access Unit and other planning offices to manage train paths and routing. He oversaw staff recruitment, retention, and performance management, supporting and mentoring his team through regular one-to-one sessions. He also managed staff budgets effectively and ensured the secure handling of client technology and personal assets at all times.
Tesco PLC
Customer Service Manager·May 2003 – Mar 2007
Gregory managed a team of 25 staff at the Barkingside Essex branch, overseeing branch operations, worksite marketing, and the introduction of new products to increase sales. He trained and developed three team members to team leader and departmental manager positions, while successfully reducing store waste by 1.1% and increasing store availability to over 95%. His strong leadership earned numerous value awards for customer perception, best absence records, and best Mystery Shopper results in the region.
Sainsbury
Customer Service Manager·Mar 1999 – May 2003
Gregory managed customer service operations, achieving excellent Mystery Shopper results and maintaining all key performance indicators on green. He provided managers with periodic balance sheets and P&L accounts, and trained and mentored staff to meet departmental and company targets. His focus on service excellence contributed to consistently high customer satisfaction scores.
University of Westminster
BA·2000 – 2004
Newham College of Further Education, London
Advanced GNVQ·1998 – 2000
No additional qualifications provided
Yes — once you've spoken with our team, we'll arrange an introduction with carers who are a good fit. This gives you the chance to ask questions and make sure it feels right before moving forward.
Simply give us a call and tell us a bit about your needs. We'll confirm availability, suggest the best carers (including Gregory if suitable), and guide you through the next steps.
Availability can change quickly. When you speak to us, we'll check Gregory's current availability and recommend similar carers if needed, so you're not limited to just one option.