Tell us about your care needs and we'll confirm their availability and help arrange an introduction.
Fiona is a highly experienced care professional with over 25 years in the care sector, having worked across residential care homes in roles ranging from Carer to Deputy Manager. She holds an impressive portfolio of professional qualifications including NVQ Levels 2 and 3 in Social Care, a Dementia Care Certificate, and Palliative Care training, reflecting her broad clinical knowledge and commitment to high standards. Fiona is known for her adaptability, strong interpersonal skills, and genuine dedication to improving the lives of those in her care.
Dale Mount / Lodge Residential Home
Care Assistant·2021 – 2023
Fiona provided care assistance and general personal care to residents in a residential home setting. She supported clients with their daily needs, ensuring a high standard of individualised care throughout her time in the role.
Holywell Park Carehome
Care Assistant·2014 – 2021
Fiona worked as a Care Assistant, providing day-to-day support and personal care to residents over a seven-year period. The role involved maintaining the wellbeing and comfort of clients in a residential care setting.
The Chestnuts LLP Care Home
Carer·2012 – 2014
Fiona delivered general personal care to clients both individually and in group settings, building rapport with clients and their family members. She was responsible for distributing medication accurately and in a timely manner.
The Old Downs Carehome
Carer·2009 – 2012
Fiona returned to a carer role, continuing to provide daily personal care to residents and maintaining high standards of communication and client support.
Amicus Carehome
Deputy Manager·2004 – 2009
Fiona served as Deputy Manager, taking responsibility for liaising with stakeholders, accurately ordering and distributing medication, and reviewing and updating care plans. She regularly assessed clients' needs and undertook general management duties to ensure the smooth running of the home.
The Old Downs Carehome
Gravesend Grammar School
GCSEs·1973 – 1977
NVQ Social Care Level 2
NVQ Social Care Level 3
Dementia care certificate
Fire awareness training certificate
Employment law certificate
Control of infection and contamination
People handling awareness certificate
Food and hygiene certificate
Care practice certificate
POVA certificate
Palliative care certificate
First aid
Diabetes certificate
Yes — once you've spoken with our team, we'll arrange an introduction with carers who are a good fit. This gives you the chance to ask questions and make sure it feels right before moving forward.
Simply give us a call and tell us a bit about your needs. We'll confirm availability, suggest the best carers (including Fiona if suitable), and guide you through the next steps.
Availability can change quickly. When you speak to us, we'll check Fiona's current availability and recommend similar carers if needed, so you're not limited to just one option.
Carer·1998 – 2004
Fiona provided daily personal care to residents, gaining foundational experience within the care sector. The role enabled her to develop and extend her communication skills, building positive relationships with clients and their families.
Anchor and Hope Public House
Bar Staff·1992 – 1998
Fiona worked as bar staff and waitress, meeting and greeting customers, providing table and bar service including food and drinks, and processing payments via till. The role strengthened her interpersonal and customer-facing skills.
McDonald's
Sales Assistant·1987 – 1992
Fiona worked as a general sales assistant, handling till operations and food preparation. The role developed strong customer service and time-management skills in a fast-paced environment.