Tell us about your care needs and we'll confirm their availability and help arrange an introduction.
Emilie is an experienced Operations, Administration and Business Support professional with over twenty years of experience across charities, wellbeing services and commercial environments. She is recognised for her calm, solutions-focused approach, reliability and exceptional attention to detail, with particular strengths in service coordination, financial administration and confidential record management. Emilie brings a warm, professional manner and a proven ability to support people and organisations through structured, compassionate and high-quality service delivery.
The Body Knows Therapy
Business Owner·2002 – Present
Founded and continues to manage an independent wellbeing business, overseeing operations, finance, administration, client services and business development. Responsibilities include managing invoicing, payments, budgeting, records and annual tax preparation, as well as coordinating scheduling, client communication and service delivery. Maintained GDPR-compliant records and long-term client relationships throughout more than twenty years of successful independent operation.
Rape Crisis South London
Counselling Intake Officer·Feb 2026 – Aug 2026
Coordinated the administrative journey of survivors accessing counselling services, ensuring effective communication, accurate record management and smooth service processes within a highly confidential environment. Responsibilities included managing complex waiting lists, contact pathways and structured follow-up processes, as well as maintaining confidential records using DPMS and spreadsheets in line with GDPR. Produced accurate monitoring information for reporting and service delivery while managing competing priorities within required timescales.
Women in Prison
Administrator·Sep 2017 – Feb 2022
Supported a national charity through finance administration, HR support, recruitment coordination and office systems, utilising QuickBooks for invoicing, petty cash and cash handling. Processed grants and donations, maintained accurate supporting records, and supported recruitment and HR administration using Breathe HR. Also coordinated referral meetings, managed shared inboxes, and liaised with suppliers, partners and internal teams to deliver accurate work to deadline.
The Maya Centre
Administrative Support·Feb 2017 – May 2017
Supported a large-scale database migration project, ensuring confidential information was transferred accurately while maintaining continuity of administrative processes. Verified and transferred large volumes of confidential data, maintained database integrity and accurate records, and completed all project work within agreed timescales.
CPCAB Level 2 Counselling Skills
ITEC Anatomy, Physiology & Massage
IEB Aromatherapy Diploma
Yoga Teacher Training
Ongoing relevant CPD
Yes — once you've spoken with our team, we'll arrange an introduction with carers who are a good fit. This gives you the chance to ask questions and make sure it feels right before moving forward.
Simply give us a call and tell us a bit about your needs. We'll confirm availability, suggest the best carers (including EMILIE if suitable), and guide you through the next steps.
Availability can change quickly. When you speak to us, we'll check EMILIE's current availability and recommend similar carers if needed, so you're not limited to just one option.
Naomi Neoh Ltd
Design Studio Manager·Jan 2011 – Jul 2013
Managed the daily operations of a luxury bridal design studio, coordinating client services, administration, supplier relationships and director support. Responsibilities included managing appointments, diaries, correspondence and customer journeys, as well as coordinating suppliers, stockists and order administration. Also processed payments and supported trade events and studio operations.