Tell us about your care needs and we'll confirm their availability and help arrange an introduction.
Cynthia is a compassionate and highly experienced Support Worker with over five years of hands-on experience supporting individuals with complex mental health needs, dementia, learning disabilities, and challenging behaviours. She is skilled in MAPA/CPI crisis intervention and de-escalation techniques, person-centred care, and safeguarding, demonstrating a calm and proactive approach in high-pressure environments. With a strong track record across both UK and international healthcare settings, Cynthia brings warmth, professionalism, and a genuine commitment to promoting the dignity, independence, and wellbeing of those she supports.
NationGuard Nursing Services
Supported Living·Apr 2025 – Present
Cynthia provides supported living care, assisting clients with personal care tasks such as bathing and dressing, as well as supporting daily tasks including cooking and cleaning. She offers emotional support and companionship, helps with medication management, and encourages independence and mobility. She also monitors and reports any changes in the client's condition to the relevant care team.
Royal Hospital for Neuro Disability
Support Worker·Dec 2023 – Apr 2025
In this role, Cynthia provided direct personal care including assistance with personal hygiene, dressing, and toileting, while liaising closely with families, nurses, and care coordinators to maintain effective care plans. She organised and facilitated recreational activities tailored to individual interests and accompanied clients to hospital appointments, offering emotional reassurance throughout. She maintained calm and respectful communication when managing distress or resistance and ensured a safe, clean environment in accordance with infection control standards.
Westtwell Services
Support Worker·Jan 2023 – Nov 2023
Cynthia supported clients with complex behaviours and mental health needs, using verbal intervention and distraction techniques to de-escalate aggressive behaviour. She maintained accurate daily logs, contributed to care plan reviews, and monitored clients' emotional wellbeing, reporting any risks to clinical leads. Her role required strong observational skills and the ability to remain composed in challenging situations.
Golden Age Health Care
Healthcare Assistant·May 2019 – Nov 2022
Cynthia supported vulnerable individuals experiencing trauma, isolation, and distress, providing care to those with autism, dementia, and terminal illnesses. She assisted with feeding, toileting, medication reminders, meal preparation, and personal care tasks, while implementing structured routines to reduce anxiety and incidents of aggression. She also supported team members during behavioural episodes and maintained clear, accurate documentation throughout.
University of Nigeria, Nsukka
B.Ed.·2015 – 2019
NECO
Secondary School Certificate (SSCE)·2007 – 2013
E-learning Care Certificate Standards 1-15 (Alpha24 Healthcare Ltd, 2026)
Epilepsy Awareness – half day virtual classroom course (Alpha24 Healthcare Ltd, 2026)
CSTF Mandatory Training – half day practical (Alpha24 Healthcare Ltd, 2026)
PMVA Training (Alpha24 Healthcare Ltd, 2026)
MAPA/CPI (Crisis Prevention & Intervention) – Safety interventions for managing and de-escalating high-risk behaviours
Yes — once you've spoken with our team, we'll arrange an introduction with carers who are a good fit. This gives you the chance to ask questions and make sure it feels right before moving forward.
Simply give us a call and tell us a bit about your needs. We'll confirm availability, suggest the best carers (including Cynthia if suitable), and guide you through the next steps.
Availability can change quickly. When you speak to us, we'll check Cynthia's current availability and recommend similar carers if needed, so you're not limited to just one option.