Tell us about your care needs and we'll confirm their availability and help arrange an introduction.
Cleopatra is a compassionate and dedicated Support Worker with extensive experience in healthcare support, personal care, and medication administration. She excels at building trusting relationships with clients and their families, delivering personalised care plans while promoting independence and emotional wellbeing. Backed by a strong portfolio of professional certifications — including a Care Certificate, Advanced Certificate in Healthcare Assistance, and Dementia training — Cleopatra brings a warm, professional, and highly organised approach to every care setting.
Dana
Healthcare Support Worker·Sep 2025 – Present
Cleopatra monitors clients' physical and emotional wellbeing, promptly reporting any changes to management and providing recommendations for care plan adjustments. She assists in administering medication in accordance with instructions from qualified professionals, ensuring correct dosage and timing are followed. She delivers on care plan goals while maintaining confidentiality and compliance standards to optimise patient care.
Platinum Healthcare
Support Worker·Jan 2024 – Sep 2025
Cleopatra assisted clients with daily living activities including personal hygiene, meal preparation, and household chores, while developing and implementing personalised care plans tailored to each individual's needs. She administered medication and coordinated with healthcare professionals to ensure comprehensive and consistent care. She also offered emotional support and companionship, helping clients cope with their circumstances and improve their overall quality of life.
Mertan Zambia Limited
Office Manager·Jun 2018 – Dec 2023
Cleopatra oversaw daily office operations, ensuring a smooth and efficient workflow for all administrative tasks, including maintaining office supplies inventory and handling confidential information with the utmost discretion. She developed and maintained positive relationships with vendors, clients, and stakeholders, contributing to a well-functioning and professional office environment.
Shell Energy Company
Cashier·Jan 2013 – Nov 2017
Cleopatra provided excellent customer service by greeting customers, answering inquiries, and resolving complaints in a timely manner. She maintained a clean and organised checkout area, restocked shelves, and monitored fuel levels while performing routine checks on fuel pumps and systems to ensure proper functioning.
Wednesbury Business College
Diploma·2005 – 2007
Ndeke Secondary School
Grade 12 Certificate (GCSE O Levels)·1998 – 2000
Advanced Certificate in Healthcare Assistant
Care Certificate
Prevention and Management of Violence and Aggression
Dementia Level
Core Communication Skills
Building Mental Health Resilience
Information Governance
Anaphylaxis Management
Duty of Care
Basic Life Support
First Aid
Boundaries
Yes — once you've spoken with our team, we'll arrange an introduction with carers who are a good fit. This gives you the chance to ask questions and make sure it feels right before moving forward.
Simply give us a call and tell us a bit about your needs. We'll confirm availability, suggest the best carers (including Cleopatra if suitable), and guide you through the next steps.
Availability can change quickly. When you speak to us, we'll check Cleopatra's current availability and recommend similar carers if needed, so you're not limited to just one option.
Health and Social Care Training
Safeguarding Adults and Children
Medication Administration Training
First Aid Training
Manual Handling Training
Infection Prevention and Control
Food Safety and Hygiene