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Claudette is a compassionate and dedicated care professional with approximately eight years of hands-on experience as a self-employed live-in carer, delivering high-quality personal care, medication support, and emotional companionship to clients in their own homes. Holding an NVQ in Health and Social Care, she brings a wealth of transferable skills from a diverse career background, including strong communication, record-keeping, and the ability to remain calm and effective under pressure. Claudette takes great pride in promoting the dignity, independence, and well-being of those in her care, making her a warm and reliable presence for any client or household.
Private client
Live-in Care Worker·2017 – 2025
Provided comprehensive live-in care to clients, assisting with daily living activities including washing, dressing, grooming, and mobility support, as well as preparing healthy meals and maintaining a clean and safe living environment. Administered medication in accordance with care plans and accurately recorded all relevant health information, while monitoring and reporting any changes in the client's condition to family members and healthcare professionals. Offered emotional support and companionship, encouraged independence, and upheld the highest standards of confidentiality, dignity, and respect at all times.
London Heathrow Airport
Taxi Rank Manager·2012 – 2016
Managed the day-to-day operations of the airport taxi rank, overseeing the smooth and efficient flow of taxis and passengers while ensuring compliance with airport transport policies, licensing requirements, and safety regulations. Delivered excellent customer service by assisting passengers with queries, directions, and accessibility needs, and handled driver scheduling and incident reporting. Maintained accurate records of daily operations and responded calmly and effectively to emergencies and service disruptions.
British Army Reserve
Signaler·2001 – 2011
Set up and maintained communication systems, including radio equipment, and supported coordination between teams and command centres to ensure efficient operations. Handled sensitive and confidential information with a strong focus on data security and accuracy, while regularly training to develop leadership, problem-solving, and technical skills. Demonstrated the ability to adapt quickly in high-pressure and rapidly changing environments.
Virgin Airlines
In-Store Sales Representative·1999 – 2001
Welcomed and assisted customers in-store with travel enquiries, bookings, and flight information, promoting Virgin Atlantic products and services including flight upgrades and loyalty programmes. Processed ticket sales and managed payments accurately, provided tailored travel advice, and resolved customer concerns promptly and professionally. Collaborated with team members to deliver a seamless and friendly customer service experience.
NVQ in Health and Social Care (First Care GB, 2020)