Michelle W.
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About Michelle W.
Michelle is a highly experienced and dedicated care professional with over 20 years of experience in both domiciliary and live-in care settings. She is a self-employed private carer based in King's Lynn, Norfolk, with a strong background spanning personal care, complex care coordination, and hospital support work. Michelle's expertise covers a wide range of conditions including dementia, Parkinson's disease, stroke rehabilitation, diabetes, spinal injuries, cancer care, and end-of-life care. She holds a BA (Hons) in Social Policy from Anglia Ruskin University, an NVQ Level 2 in Health and Social Care, and has completed extensive professional training. Michelle is a non-smoker, a driver with her own car and full business use insurance
Services Offered
Employment History
Private clients
Private Carer / Live-in Carer (Self-Employed)·Jan 2004 – Present
Michelle has worked as a self-employed private carer on a one-to-one basis for a number of individuals, providing support ranging from companionship and meal preparation through to medication assistance, personal care, and mobility support. Most recently she has been supporting a couple on a part-time domiciliary basis, and prior to that spent nearly three years as senior live-in carer on a two-week on/off rota for a client with mixed dementia. Emergency cover and respite care are a particular speciality, including the design and implementation of bespoke care packages.
M & M Cleaning Services
Admin (Family Business)·2003 – Present
Michelle has held an administrative role within this family-run cleaning business based in King's Lynn, Norfolk. Her responsibilities are office and admin-based in support of the business's operations.
Queen Elizabeth Hospital
Health Care Assistant (Bank)·Mar 2018 – Mar 2023
Working as a bank healthcare assistant at the Queen Elizabeth Hospital in King's Lynn, Michelle supported medical staff across a variety of wards. Her duties included personal care, toileting, assistance with meals and feeding, answering call bells, one-to-one patient support, and assisting patients across a broad range of health conditions throughout their hospital stay.
Fortress Homecare
Senior Care Coordinator·Mar 2011 – Mar 2022
As Senior Care Coordinator, Michelle was responsible for the smooth running of a domiciliary care company, acting as the key liaison between staff and management. Her wide-ranging responsibilities included staff rotas, holiday cover, training, supervision, appraisals, care planning, safeguarding, risk management, 24-hour emergency support, and direct client and family contact. She had previously worked for the organisation as a senior care assistant before being appointed to the coordinator role.
Qualifications
Education
Anglia Ruskin University
BA (Hons)·2010 – 2013
College of West Anglia
Access to Science and Nursing·2009 – 2010
College of West Anglia
NVQ Level 2·2008 – 2009
Mayfield High School
GCSEs·1980 – 1985
Other Qualifications & Credentials
Full UK driving licence with full business use and own car
DBS on the live update system
Full business insurance
Emergency Life Support – St John's Ambulance (2009)
Emergency Life Support – British Red Cross (2022)
Moving and Handling, back care and safe posture
Catheter care
Diabetes care training