Tell us about your care needs and we'll confirm their availability and help arrange an introduction.
Kelsey is a dedicated and compassionate care professional with experience working across residential care and support settings, including roles as an Agency Care Assistant and Support Worker. She is skilled in personal care, medication administration, 1-to-1 support, and managing challenging behaviours, bringing a warm and hardworking approach to every placement. Kelsey is highly adaptable, takes great pride in her work, and is committed to delivering the highest standard of care to residents and clients.
Frank House Care Services
Agency Care Assistant·Jul 2025 – Present
Kelsey works as an Agency Care Assistant, administering medication, completing documentation, and assisting residents with personal care. She is responsible for managing challenging behaviours, engaging with residents, and carrying out cleaning duties. She also takes a lead role in supporting and directing other staff members when required.
B&M Retail
Customer Service Assistant (Part-time)·Mar 2024 – Jul 2024
Kelsey worked part-time as a Customer Service Assistant, serving customers at the till and processing cash and card payments. She was responsible for organising and rotating stock on shelves and maintaining store cleanliness. She provided support to the wider team and management as required.
ivolve Care and Support
Care Assistant·Aug 2023 – Dec 2023
In this role, Kelsey provided personal care and 1-to-1 support to residents, engaging them in meaningful activities and preparing and cooking meals. She completed documentation digitally, administered medication, and maintained cleanliness throughout the facility. She also collaborated effectively with the wider team and agency staff.
National Care Group
Support Worker·Aug 2022 – Dec 2022
Kelsey supported residents through 1-to-1 care, assisting with daily needs, preparing cooked meals, and completing finances. She wrote daily notes and documentation, undertook sleep-in shifts, and maintained cleaning duties throughout. She worked collaboratively as part of the wider care team, offering assistance whenever needed.
Domino's
Team Member (Part-time)·
School (unspecified)
GCSE·Completed 2018
BTEC Level 1/Level 2 First Award – Travel and Tourism (Merit, Level 2)
PEARSON BTEC Level 1/Level 2 First Award – Fitness and Sport (Pass, Level 2)
Subject Award – Performing Arts 2018
New Class of 2018 Preparation for College Certificate
Yes — once you've spoken with our team, we'll arrange an introduction with carers who are a good fit. This gives you the chance to ask questions and make sure it feels right before moving forward.
Simply give us a call and tell us a bit about your needs. We'll confirm availability, suggest the best carers (including Kelsey if suitable), and guide you through the next steps.
Availability can change quickly. When you speak to us, we'll check Kelsey's current availability and recommend similar carers if needed, so you're not limited to just one option.
Kelsey worked as a part-time Team Member, taking customer orders in person and over the phone, processing cash transactions, and preparing food. She maintained cleanliness and hygiene standards throughout the takeaway and ensured deliveries were unpacked and stored promptly. She delivered excellent customer service at all times while working effectively within the team.
Card Factory
Sales Assistant (Christmas Temporary)·Sep 2019 – Dec 2019
Kelsey worked as a temporary Sales Assistant during the Christmas period, serving customers, processing cash and card payments, and handling returns and refunds in line with company policy. She organised displays, maintained stock levels, and ensured the shop floor was kept clean and presentable. She also occasionally took responsibility for store security as a key holder.
National Citizen Service (NCS Programme) Blackburn Rovers Football Club
Volunteer·May 2018 – Jun 2018
Kelsey participated in the National Citizen Service voluntary programme for 16–18 year olds, developing teamwork and leadership skills through structured training. She organised and participated in fundraising events within local communities, working collaboratively with a diverse team. This experience strengthened her communication, organisation, and community engagement abilities.
British Red Cross
Sales Assistant (Volunteer)·Aug 2017 – Nov 2017
As a volunteer Sales Assistant, Kelsey served customers, processed card and cash payments, and handled refunds and exchanges at the till. She unpacked and organised deliveries, maintained shop cleanliness, and ensured all merchandise was correctly priced and displayed. She provided excellent customer service and promptly reported any service issues to management.
Catoneese
Cook/Kitchen Assistant (Temporary)·Apr 2017 – May 2017
Kelsey assisted the head cook with food preparation, including preparing ingredients, salads, and desserts, while adhering to hygiene and safety regulations at all times. She managed stock rotation, kept the kitchen and equipment sanitised, and interacted with customers by taking orders. She also processed cash and card payments accurately.