Jade C.

Surrey County Council

Reablement Assistant·Jul 2016 – Present

Working as a Reablement Assistant, Jade supports individuals with a range of physical and learning difficulties in their own homes following a hospital stay, illness, or incident, assessing their care requirements and helping them regain independence. She conducts risk assessments, identifies equipment needs such as telecare devices, and collaborates with healthcare professionals to develop and implement personalised treatment plans including medication administration. She also communicates with service users' families, monitors clients for behavioural changes, recommends additional support services, and reports regularly to senior management while maintaining up-to-date qualifications.

Carewatch

Care Worker·Jun 2006 – Present

Jade worked as a Care Worker for Carewatch, providing care and support to clients in a community setting.

Phoenix Green Service Station

Forecourt Manager·Mar 1992 – May 2006

As Forecourt Manager, Jade supervised a team of three and trained new team members to maintain excellent service standards, while managing customer relations and efficiently resolving complaints. She handled financial responsibilities including cash and card payments, invoice processing, direct debits, petty cash management, and month-end procedures. She also managed stock ordering and replenishment and performed a broad range of general administrative duties.

Somerset Care

Care Worker·—

In this role, Jade assisted service users in their home environment, supporting elderly individuals and those with learning and physical disabilities or mental health needs to live comfortably and independently. She supported clients with social and physical activities, personal care, and accompanying them to appointments, while also monitoring health indicators such as temperature, pulse, and weight, and assisting with medication. She maintained effective communication with office staff, social workers, and families, and was skilled at calmly reassuring distressed clients and handling emergency situations professionally.