Tell us about your care needs and we'll confirm their availability and help arrange an introduction.
Anna-Kay is a compassionate and highly experienced mental health and social care professional with over 8 years of expertise supporting adults and children with complex needs, including dementia, acquired brain injuries, learning disabilities, and acute mental health conditions. Skilled in live-in and one-to-one care, she is committed to delivering safe, dignified, and person-centred support that promotes independence, emotional wellbeing, and quality of life. With a strong foundation in medication administration, risk monitoring, and MDT collaboration, Anna-Kay brings both clinical competence and a warm, reassuring presence to every care setting.
Cygnet Oldbury
Bank Activity Coordinator (PICU & Acute Wards)·Jan 2025 – Present
In this role, Anna-Kay delivers individual and group therapeutic activities for people with severe mental illness and complex needs across PICU and acute wards. She provides emotional support, reassurance, and redirection during periods of distress, using de-escalation strategies to maintain a safe and therapeutic environment. She also contributes to care planning through observations and effective communication with the multidisciplinary team.
Prime Carers
Live-In Carer (Self-Employed)·Nov 2022 – Present
Anna-Kay provides full live-in, one-to-one care for adults with mental health needs, acquired brain injuries, dementia, learning disabilities, and complex presentations. She supports personal care, medication administration, emotional reassurance, and structured daily routines, while monitoring physical health, risks, and wellbeing and escalating concerns appropriately. Throughout this role she promotes independence, dignity, safety, and quality of life for clients within their own homes.
Cygnet Oldbury
Support Worker (Acute Mental Health Ward)·Jun 2024 – Feb 2025
Anna-Kay supported individuals with acute mental health needs and learning disabilities, assisting with personal care, physical observations, moving and handling, and safety interventions. She worked closely with nursing staff to support client recovery and maintain a safe ward environment. This role required a high level of responsiveness and the ability to work effectively as part of a multidisciplinary team.
Cygnet
Team Leader (Neuropsychiatric Brain Injury Unit)·Jul 2020 – Jun 2024
Anna-Kay led a team supporting adults with acquired brain injuries and associated learning disabilities, overseeing structured rehabilitation and engagement activities. She monitored risk, completed observations, and supported incident management while providing leadership, guidance, and mentorship to care staff. This role combined direct care responsibilities with a team leadership function within a specialist neuropsychiatric setting.
NVQ Level 3 Health & Social Care (RQF)
Level 3 Diploma in Leadership & Management
Medication Administration – Level 2 (Practical)
Manual Handling & Moving & Handling – Levels 1 & 2
Safeguarding – Level 2
Dementia Care – Level 2
Care Certificate
First Aid & Basic Life Support (Practical)
Physical Intervention Training
25+ CPD Certificates (Mental Health, Risk, Safety, Person-Centred Care)
Enhanced DBS (Update Service)
Public Liability Insurance
Yes — once you've spoken with our team, we'll arrange an introduction with carers who are a good fit. This gives you the chance to ask questions and make sure it feels right before moving forward.
Simply give us a call and tell us a bit about your needs. We'll confirm availability, suggest the best carers (including ANNA-KAY if suitable), and guide you through the next steps.
Availability can change quickly. When you speak to us, we'll check ANNA-KAY's current availability and recommend similar carers if needed, so you're not limited to just one option.
Various employers
Care Worker (Residential, Agency & Domiciliary)·2014 – 2020
Over a six-year period, Anna-Kay gained broad care experience across residential, agency, and domiciliary settings, supporting adults and children with autism, learning disabilities, mental health needs, and complex behaviours. This diverse experience laid a strong foundation in person-centred care and working with a wide range of client needs and environments.