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Ann is a highly experienced Healthcare Assistant with over 15 years of dedicated service across both domiciliary and hospital settings, bringing a broad clinical skill set that includes phlebotomy, vital signs monitoring, ECG recording, and specialist condition management. She has an exceptional track record of providing compassionate, person-centred care to individuals with complex needs including dementia, Parkinson's disease, stroke, and cancer, combining clinical expertise with genuine warmth and empathy. Ann's multilingual abilities in Georgian, English, and Russian, alongside her NVQ Level 3 Care Certificate and extensive mandatory training, make her a highly capable and adaptable carer.
West Hertfordshire Teaching Hospitals NHS Trust
Healthcare Support Worker / Band 3·Sep 2024 – Present
Ann delivers high-quality, patient-centred care to individuals admitted with acute medical conditions, ensuring their comfort, dignity, and safety at all times. She performs a wide range of clinical tasks including vital signs monitoring and NEWS2 scoring, 12-lead ECG recordings, blood glucose monitoring, urinalysis, bladder scanning, peripheral cannula removal, and assistance with urinary catheterisation, maintaining accurate Electronic Patient Record documentation throughout. She also supports patients with activities of daily living, assists with safe mobilisation and transfers, provides enhanced 1:1 observation for high-risk patients, and works collaboratively within a multidisciplinary team to deliver coordinated, high-standard care.
Private client
Domiciliary Healthcare Assistant·Nov 2023 – Present
Ann provided attentive domiciliary care for an elderly client living with dementia, offering support with daily activities, medication management, and companionship. She ensured a safe, comfortable home environment and promoted the client's wellbeing and dignity throughout her care.
Private client
Domiciliary Healthcare Assistant·Feb 2021 – Oct 2023
Ann provided dedicated and compassionate domiciliary support to a client with lung cancer, delivering personalised care and emotional support while assisting with daily activities. Her focus was on enhancing the client's quality of life through attentive, person-centred care throughout the duration of the placement.
Private client
Domiciliary Healthcare Assistant·Apr 2010 – Jul 2023
Ann provided specialised domiciliary care to a household with complex health needs, including support for a client with Traumatic Brain Injury-induced Alzheimer's disease and another client with chronic lymphocytic leukaemia and stroke-induced hemiparesis. She managed diverse care requirements with empathy, professionalism, and a strong understanding of neurological and oncological conditions.
West Hertfordshire Teaching Hospitals NHS Trust
NVQ Level 3·2025 – 2025
St Martin's Business School
Advance Diploma·2009 – 2009
Economical-Humanitarian Institute "Meridiani"
Bachelor of Arts·1997 – 1997
Zemo Alvani No1 School of General Education
A-Levels·1992 – 1992
Gateway Qualifications Level 2 Award in Employability Skills (awarded 17 July 2025)
Adult Basic Life Support (Renewal 27/10/2026)
Basic Health, Safety and Risk (Renewal 05/10/2027)
Blood Transfusion Basics (Renewal 17/10/2026)
Conflict Resolution (Renewal 05/10/2027)
Emergency Planning (Renewal 22/10/2027)
Equality and Diversity (Renewal 02/10/2027)
Private client
Domiciliary Healthcare Assistant·Feb 2020 – Mar 2022
Ann provided personalised domiciliary support to an elderly client with Stage-5 dementia, tailoring her care approach to meet the client's advanced cognitive and physical needs. She maintained a safe and nurturing environment, promoting comfort and dignity at all times.
Private client
Domiciliary Healthcare Assistant·Aug 2020 – Sep 2021
Ann carried out a domiciliary care placement for a private household, providing professional healthcare support in accordance with the client's specific needs. Details of the care provided are held in confidence.
Private client
Domiciliary Healthcare Assistant·Jan 2015 – Feb 2020
Ann provided compassionate domiciliary care and support to a client with a traumatic brain injury, assisting with daily activities, personal care, and medical needs. She demonstrated consistent empathy, patience, and attentiveness to ensure the safety, wellbeing, and comfort of the client throughout the placement.
Private client
Domiciliary Healthcare Assistant·Apr 2010 – May 2014
Ann delivered personalised domiciliary care to a client with hemiplegia resulting from a brain haemorrhage, assisting with daily activities, medication management, and rehabilitation exercises. Her goal-oriented approach focused on enhancing the client's quality of life and maximising independence.
Private client
Domiciliary Healthcare Assistant·Mar 2007 – Oct 2012
Ann provided skilled domiciliary support to a client living with Parkinson's disease, assisting with daily activities and medication management while maintaining a safe and comfortable home environment. Her care was delivered with sensitivity to the specific challenges associated with Parkinson's disease.
Montague Nursing Agency Ltd
Agency Healthcare Assistant·Apr 2006 – Mar 2010
Ann worked as an agency healthcare assistant across a variety of NHS and private hospital settings in London, providing compassionate care to patients with diverse needs. Her responsibilities included assisting with daily activities such as feeding, bathing, and mobility, monitoring vital signs, supporting patient transfers using manual handling equipment, and maintaining accurate documentation. She consistently adhered to infection control protocols, safeguarding policies, and professional standards while adapting effectively to different clinical environments.
Fire Safety and Evacuation - Clinical (Renewal 20/08/2026)
Freedom to Speak Up Level 1 (Renewal 05/10/2027)
Infection Control - Clinical (Renewal 29/09/2026)
Information Governance (Renewal 14/10/2026)
Level 2 Food Safety (Renewal 31/12/2027)
Manual Handling Patient Contact Level 2 (Renewal 20/10/2026)
MCA and DoLS Essential (Renewal 05/2027)
Patient Safety Level 1 (Renewal 05/10/2027)
ReSPECT Level 2 (Renewal 01/01/2028)
Safeguarding Adults Level 2 (Renewal 05/10/2027)
Point of Care Training - Pregnancy Testing (Renewal 09/12/2027)
Point of Care Training - Blood Glucose Monitoring (Renewal 08/11/2027)