Adeola O.

Apace Support Services

Support Worker·Jul 2025 – Present

Adeola delivers safe, compassionate and person-centred support in accordance with individual care plans, risk assessments and agreed outcomes, assisting clients with personal care, dressing, meal preparation and daily living activities while promoting dignity, privacy and independence. She supports medication administration, monitors physical health and emotional wellbeing, and reports changes promptly to senior staff and relevant professionals. She also encourages community participation, maintains accurate care records, and works collaboratively with families, colleagues and multidisciplinary professionals to achieve positive outcomes.

Deesmy Consult Limited

Secretary·Mar 2025 – Jul 2025

In this administrative role, Adeola managed telephone enquiries, emails and correspondence professionally and confidentially, while maintaining accurate electronic and paper records in line with data-protection requirements. She coordinated appointments, meetings and diaries, managing competing priorities and deadlines effectively. She also provided courteous customer service and built positive working relationships with clients and external partners.

Passionyawei MFI

Branch Manager·Oct 2022 – Mar 2025

Adeola led daily branch operations, supervised staff and maintained high standards of professional service and regulatory compliance. She coached and supported team members, delegated tasks and monitored performance against agreed objectives, while resolving customer concerns calmly using effective communication and problem-solving skills. She also maintained accurate financial and operational records, prepared management reports and safeguarded confidential information.

First City Monument Bank (FCMB)

Relationship Officer·Aug 2013 – Mar 2022

Adeola delivered professional customer service, responded to enquiries and resolved concerns with empathy, patience and discretion over a period of nearly nine years. She processed transactions accurately, maintained detailed records and complied with organisational procedures and regulatory standards. She built trusted relationships with customers and colleagues through clear communication, reliability and effective problem-solving.